Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Worx string trimmer
on December 20, 2021
Posted by: Granberry
from Tulsa, OK
Gender:Female
These guys have the best products AND customer service. I've had my string trimmer for several years now; between me and my daughter it gets used a lot. Still works like a champ. I ordered one for her for Christmas this year and was pleasantly surprised how fast it got here.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great to use!
on December 16, 2021
Posted by: Rob3
from S Georgia
Gender:Male
I bought the very first one years ago and have never looked back to any other kind. Does a great job for me and we have a big yard!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
AMAZING!!!!
on December 11, 2021
Posted by: Father in law
from Midland, TX
Gender:Male
Worx makes the best yard tools by far. They thought of everything and just when you think, man I wish it could do this, you find out it does do this! Great products, easy to store, lightweight but tough at the same time and loooong battery life. Love em!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
20v battery lasts 5-6 minutes if your lucky
on December 8, 2021
Posted by: Greg M
from La Crosse WI
Gender:Male
I’ll keep this short, charge the battery for 5 hours and then use the blower for 5 minutes, charge battery for 5 hours, use blower for 5 minutes….repeat
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , December 10, 2021
Thank you for taking the time to share your experience and review. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery. Keep in mind that our Worx batteries and chargers have a three-year warranty which allows for a replacement should your battery and charger malfunction. You would just place a call to our Customer Care team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on December 2, 2021
Posted by: Hoss 67
from Madison Sd
Gender:Male
We won’t be able to give more information till spring
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
3 tools in one
on November 30, 2021
Posted by: snw51
from Twin Falls, Idaho
Gender:Male
[This review was collected as part of a promotion.] This tool is a real game changer and time saver for me. My front and back lawns have a very curvy concrete border and my lawn mower can't reach some of the sharp corners. With this tool I can edge the perimeter and then use the mini-mower to cut in the corners the lawn mower missed. Only takes a couple of min. to change from edger to mini-mower. Thanks Worx!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
It's ok
on November 29, 2021
Posted by: Angie G
from Helendale ca
Gender:Female
It would be better if the battery lasted longer then 10 mins even on low speed. We have charged it 2 times now and each time it last 10 mins.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , November 30, 2021
Hello Valued Customer.
WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. The blowers are the most energy-consuming, and you can expect about 10 minutes from them at high speeds. This being said, we do have high-capacity batteries that will double and even triple the run-time on your tools. You can check those out here:
https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html
https://www.homedepot.com/p/Worx-20-Volt-4-0-Ah-MAX-Lithium-Ion-Battery-WA3578/311249374
https://www.worx.com/20v-maxlithium-6-0-ah-battery-wa3671.html
Thank you for choosing WORX!
WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. The blowers are the most energy-consuming, and you can expect about 10 minutes from them at high speeds. This being said, we do have high-capacity batteries that will double and even triple the run-time on your tools. You can check those out here:
https://www.worx.com/20v-maxlithium-4-0-ah-battery-wa3578.html
https://www.homedepot.com/p/Worx-20-Volt-4-0-Ah-MAX-Lithium-Ion-Battery-WA3578/311249374
https://www.worx.com/20v-maxlithium-6-0-ah-battery-wa3671.html
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool
on November 29, 2021
Posted by: Drobe56
from Tennessee
Gender:Male
This is my 3rd trimmer from worx I still have the first one I purchased and it still works.
I would recommend this to a friend!
Written by a customer while visiting worx.com