The trimmer does not work. I charged the battery, plugged it all the way in, squeezed down the safety and then the trigger. Nothing happened. I tried my battery from my Worx switch driver, just to check, but still nothing. Will they replace it for me? Maybe… I haven’t asked yet. The point is I shouldn’t have to.
Response from worx.comBy Worx Customer Service, October 29, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
I purchased my personal battery weed eater. My husband had his gasoline powered one. Mine is so easy he sold his and we use mine. I have received free line spoons all this years now we are just purchasing a new one just because we really love ours. We’ve never have had to repair it at all. WORX YOU ARE FANTASTIC.
I am so happy to be able to work in my yard. I wasn't able to keep my yard groom because I had surgery a couple years ago. I would hire someone, but he didn't have an edger. Now, I can use my edger to my satisfaction. Thank you so much!😊
We recently purchased your leaf blower and found it to be exactly what we needed for quick patio and garage clean up. We have purchased Worx tools for several years and have never been disappointed.
I love Worx tools. They are very durable, and stand up to whatever you give them. They are not like some of the flimsy products that I have purchased in the past. Keep up the good work!
I've used Worx tools for years, wore them out, then replaced them with another Worx tool. My 10 year old trimmer finally bit the dust. So I replaced it with a new one just like it. Because I have so many Worx tools, I always by with the battery and charger. This way, I have several fully charged batteries on have for all my tools.