Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
3
It stop working only last two summer and quit
on May 22, 2022
Posted by: Andre L
from Manchester N.H
Gender:Male
[This review was collected as part of a promotion.] I bought this trimmer two years ago it was great util it quit working all a once not happy about this should last more then two summer
Response from worx.comBy Heaven Johnson , Customer Experience , August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year limited warranty. For warranty eligibility criteria and questions, please contact our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
I bought this to cut grass under my split rail fence where my mower won’t fit but the cutting-line isn’t low enough to keep even with the mowers cut without tipping the tool forward, it is awkward to use the weedeater in this manner but I guess I will eventually get used to it.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , August 8, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
I bought this trimmer two years ago.I liked it so much I bought a second one a few months ago to be sure I would always have one. It trims it mows it can cut under things like a small mower.You can adjust the height of it you can adjust the head when your trimming you can put wheels on it to trim around side walk or drive way. Battery life is very good on either size battery of course the bigger the battery the better,the longer it runs can’t go wrong with eithersize I personally like the bigger one for more running time. You get life time trimmer string. Wish I knew you wanted pictures just got done cleaning it and it’s in it home in the shed.I love Worx produtcs!!
[This review was collected as part of a promotion.] I received my Worx Weed Wacker within days & used it last weekend. I was able to weedwack my entire backyard fence area in 5-10mins vs the 45 mins it used to take. The battery lasted, I love that I can just push a button to extend the strings. It also edged my yard beautifully, looks professional.
[This review was collected as part of a promotion.] Had to get new system for my son to use as I am wheelchair bound. Have two items that have preformed flawlessly. Assemble in a snap and batteries work great. Looking into getting a blower and forgetting about the long extension cord. I am pleased with them and he is also.