Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Awesome feature turning it into a mini mower!
on June 3, 2022
Posted by: Penny 444
from Philipsburg, PA
Gender:Female
I bought this because I have bad Shoulders and couldn't use a trimmer for very long. The mini mower I can push it around for hours and my shoulders don't bother me at all. I love it ❤
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Operation sensational!
on June 2, 2022
Posted by: Tee49
from Clinton TN
Gender:Female
Bought for my husband with back issues. He likes how light it is to carry.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Very practical!
on June 2, 2022
Posted by: Caz617
from Long Pond, Pa.
Gender:Male
I'm really happy with the trimmer. Battery lasts, very light weight, and versatile.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Trimmer/Edger
on June 2, 2022
Posted by: Ken81
from El Mirage, Arizona
Gender:Male
[This review was collected as part of a promotion.] I’ve owned a Worx trimmer before I purchased this one. It seems to have more power and gets the job done. However, my old one had more convenient adjustments.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Very good Combo [Trimmer-Edger-Mower]
on June 2, 2022
Posted by: smthakur
from TX
Gender:Male
[This review was collected as part of a promotion.] I have not seen any product which does 3 functions, and also very easy to operate. Comes up with 3 strings, and you can buy free set of 6 strings from the site.
Looking forward to get a deal on a Mower to pick it up... Fingers crossed
Looking forward to get a deal on a Mower to pick it up... Fingers crossed
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
2
Disappointed compared to a prior model I owned
on June 2, 2022
Posted by: JTR92
[This review was collected as part of a promotion.] Automatic line feed seems nonexistent. Found myself continually having to stop and manually feed line the very first time I tried it. Tried another spool and had same result. I didn’t have this issue with a prior 32V Worx edger/trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
For efficiently feeding the line, just press the command feed button while the machine is running until you hear the ‘clattering’ noise of the line cutting. The motor will shut off when pressing the Command Feed button and will restart when releasing the button. During that process the line will automatically feed 1/4" of line for cutting.
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
For efficiently feeding the line, just press the command feed button while the machine is running until you hear the ‘clattering’ noise of the line cutting. The motor will shut off when pressing the Command Feed button and will restart when releasing the button. During that process the line will automatically feed 1/4" of line for cutting.
Written by a customer while visiting worx.com
Customer Rating
2
a disappointment compared 1st Unit I used for 4yrs
on June 2, 2022
Posted by: Gardener 2
from Olympia Washington
Gender:Male
What I received, appears to be a cheap revamping of the original Worx GT trimmer. Much To my dismay, the newer version doesn't seem to be made to the same quality standards that I have come to expect from this company. For example: because the wire edge guide is now straight instead of being bent, the trimmer cuts a 1" wide swath instead of the usual 3/16" that allowed me to trim down the sidewalks. A wider/deeper string guard isn't helpful
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We will make sure to pass your feedback up to the appropriate department.
Written by a customer while visiting worx.com
Customer Rating
5
Improvements on this one are GREAT!
on June 1, 2022
Posted by: momokc1
from Oklahoma
I have had weed eaters from this company since they started. They listen to the customer about improvements! This is the best battery operated weed ever I have ever purchased. The new way of locking and unlocking the length of the weed eater is the best! The wheels are easy to install, the string comes out more easily than my older ones. I edge my corner lot in about 1 hour (100 x 100 ft). I love this new weed eater!!! I have to use a walker and this weed eater is very easy to maneuver even with walker! Keep up the great work!!
I would recommend this to a friend!
Written by a customer while visiting worx.com