Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Easy to Set Up & Easy to Use
on June 12, 2022
Posted by: CC02
from Maryland
Gender:Female
This is the best trimmer, mini mower and edger I’ve ever used. I have hated trimmers in the past that were quite difficult to change the line and were terrible at edging. This is easy to use and works great. I also like that it’s relatively light weight, which I appreciate as a female in my 50s. Also love the fact you get lifetime free line replacement with only paying for shipping.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Short battery life
on June 12, 2022
Posted by: Mike64KC
Gender:Male
My needs are heavier duty than this product provides. Ok for sweeping and light cleanup but at higher demand battery only lasted 10 minutes
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly.
For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah, 6.0Ah and 8.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 20V batteries work on a variety of tools and have average runtimes of up to 30 minutes. However, blowers use more power and when the blower is on the highest setting it will deplete the battery's power more quickly.
For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah, 6.0Ah and 8.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Another winner!
on June 12, 2022
Posted by: Easy going
from Virginia
Gender:Female
This is the fifth Worx tool we have purchased and enjoy the smoothness of operation. Another winner!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Cons:
on June 11, 2022
Posted by: Dodger fan
[This review was collected as part of a promotion.] 1. The wheels keep coming off.
2. The 90° rotation is very stiff.
3. The 40-volt battery is no more long lasting than my previous 30-volt ones, nor is the 40-volt any more powerful.
4. The auto feed doesn't seem to work.
5. FedEx sucked at getting the product here.
2. The 90° rotation is very stiff.
3. The 40-volt battery is no more long lasting than my previous 30-volt ones, nor is the 40-volt any more powerful.
4. The auto feed doesn't seem to work.
5. FedEx sucked at getting the product here.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your trimmer fell below your purchase expectation.
WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your trimmer fell below your purchase expectation.
WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Love this!!
on June 10, 2022
Posted by: 06Nana
from Ms
Gender:Female
Just bought my 2nd trimmer. This 70 year old can still keep up with my yard work because it’s light weight and so easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Versatility at it’s Best
on June 10, 2022
Posted by: DHov
Gender:Male
This is definitely a must have for any one who provides lawn care service or takes care of their own lawn
Written by a customer while visiting worx.com
Customer Rating
5
Longer adjusting length. Than the one I’ve had ove
on June 9, 2022
Posted by: RCarp
from Buffalo
Gender:Male
[This review was collected as part of a promotion.] Love it. Everyone loves my lawn. Love the new length vs older style. Trying to get used to new convenient auto feed button. But I’m sure it’ll work out. Love it and my previous one. But now it’s better new feature lock unlock from weed trimmer to edger. Last one I had to stop on the trimmer head to switch back and forth. Finally aluminum shaft cracked.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight yet powerful
on June 8, 2022
Posted by: GAB1958
from Ft. Mitchell KY
Gender:Female
Have only used once but satisfied so far. Battery charges quickly and lasts longer than is needed to do the yard.
I would recommend this to a friend!
Written by a customer while visiting worx.com