Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
2
on August 5, 2025
Posted by: Bud 76
from Belleville Pa
Gender:Male
[This review was collected as part of a promotion.] Under powered I wish you would go back to the 32 volt it was much better
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 7, 2025
Hello Bud, Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing Worx tools!
I love Worx tools. They are very durable, and stand up to whatever you give them. They are not like some of the flimsy products that I have purchased in the past. Keep up the good work!
We recently purchased your leaf blower and found it to be exactly what we needed for quick patio and garage clean up. We have purchased Worx tools for several years and have never been disappointed.
The trimmer does not work. I charged the battery, plugged it all the way in, squeezed down the safety and then the trigger. Nothing happened. I tried my battery from my Worx switch driver, just to check, but still nothing. Will they replace it for me? Maybe… I haven’t asked yet. The point is I shouldn’t have to.
Response from worx.comBy Worx Customer Service, October 29, 2025
Hello There! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!