Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
638
4 Stars
128
3 Stars
50
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
722 out of
824)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Great tool!
on August 16, 2021
Posted by: Tigger2310
from South Florida
Gender:Female
I am so happy with this trimmer! It is lighter then any other trimmer I’ve used. It has a button to feed more line and a place to keep an extra spool. It is also a edger with wheels for ease of use. GAME CHANGER!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Nice
on August 20, 2021
Posted by: D money
from KS
Gender:Male
[This review was collected as part of a promotion.] Have owned a worx trimmer for 7 years, wanted to upgrade to the gt revolution 4.0, just put it together, how sweet it is, always been a worx fan, does a phenomenal job, it's the only edger, trimmer I will own, thanks
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
GREAT GRASS TRIMMER
on August 21, 2021
Posted by: Marcus48
from Victoria Texas
Works fine and as expected. Took care of my half-acre yard with trees, fences, sidewalks and driveway. Battery power stayed strong.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great new Features
on August 23, 2021
Posted by: grandpa gg
from Cedar Park, Texas
Gender:Male
[This review was collected as part of a promotion.] I have an older model (WG175.1), I bought it in 2016 and liked it a lot. I like the upgrades on the new model.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle!
on August 25, 2021
Posted by: Swibbers
from Orland Park, IL
Gender:Male
[This review was collected as part of a promotion.] Bought this a few weeks ago and it has been a breath of fresh air to use! Setup was extremely easy and I love the battery pack. It lasts forever and is much better than lugging a cord around like I was doing before this purchase. Will continue to buy Worx products moving forward.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Does a great job!!
on August 26, 2021
Posted by: Ma20
from Northwest, Ohio
Gender:Female
[This review was collected as part of a promotion.] I got this for my husband and he just loves it! So east to handle!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not As Good as MY Old Worx String Trimmer
on August 29, 2021
Posted by: Jon 357
from Palos Park
Gender:Male
I bought this to replace my old WORX String Trimmer. Who ever designed the push button to advance the string should re-think this, because my has not worked since the day I starting using it. This button does absolutely nothing!!! So to advance the string if it does not itself I have to take the cap off and pull the string out to advance it and then put the cap back on. Also, the shaft to turn to trim and then edge is so stiff that you can hardly turn it. Did anyone lubricate this before they assembled it???? This is definitely not a revolution but a sub-standard product and not as good as the Old WORX trimmer I had.
No, I would not recommend this to a friend.
Response from worx.comBy Lucia R, Customer Experience, August 30, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
If you are still experiencing issues, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We would be more than happy to assist you.
Thank you for choosing WORX!
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter.
If you are still experiencing issues, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We would be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Another Well Made Tool
on September 20, 2021
Posted by: Anonymous
from Chardon, Ohio
Gender:Female
[This review was collected as part of a promotion.] I was so excited when I got my weed trimmer. I can't use a gas powered one, it is too heavy for me and I get tired fast. So I have two other worx tools and I knew I had to get this. I took it out and started charging it. I could not believe how good it worked, it is light weight and very easy to use. I love the self threading and just push a button and more string comes out no more fixing the string. The spools are small but I got a lot of trimming done with one spool and the best thing is that there is a holder for a spare right on the handle. It also edges really well. It cuts through thicker things then I thought it would. It did'nt get stuck at all and very powerful. I am very happy now that I can do my yard work by myself.
I would recommend this to a friend!
Written by a customer while visiting worx.com