Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(889 Reviews)
Rating breakdown 889 reviews
5 Stars
638
4 Stars
128
3 Stars
50
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
722 out of
824)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
2
Cons:
on June 11, 2022
Posted by: Dodger fan
[This review was collected as part of a promotion.] 1. The wheels keep coming off.
2. The 90° rotation is very stiff.
3. The 40-volt battery is no more long lasting than my previous 30-volt ones, nor is the 40-volt any more powerful.
4. The auto feed doesn't seem to work.
5. FedEx sucked at getting the product here.
2. The 90° rotation is very stiff.
3. The 40-volt battery is no more long lasting than my previous 30-volt ones, nor is the 40-volt any more powerful.
4. The auto feed doesn't seem to work.
5. FedEx sucked at getting the product here.
No, I would not recommend this to a friend.
Response from worx.comBy Jeakia Crawford, Customer Experience , August 30, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your trimmer fell below your purchase expectation.
WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. It's unfortunate to learn that your trimmer fell below your purchase expectation.
WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Effortless
on June 15, 2022
Posted by: bella3
from Michigan
Gender:Female
I bought this 3 weeks ago. I Love it. It turns on easy. Is lightweight. Has wheels for easy handling. My first go to weedwacker
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
What I expected
on June 17, 2022
Posted by: tazbo
from Venice Fl
Gender:Male
[This review was collected as part of a promotion.] I am very happy with this model. We now have three, and my oldest one did not have the button for auto line. This does, and it works great. Thanks
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use even for old people
on July 21, 2022
Posted by: Parky
from Richmond Ky
Gender:Male
[This review was collected as part of a promotion.] I would not want anything else but my WORX trimmer, I am in my seventies and it is easy for me to use and so easy to start just pull the trigger. Love all of my WORX tools
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful and Versatile
on July 26, 2022
Posted by: CarolK
from Columbus, OH
Gender:Female
I bought this trimmer so I could take better care of my 1/2 acre yard. I am 70 years old and only 5'2". The adjustable shaft and handles made the job so easy! The flower guard and shield kept me from prematurely cutting off the string against obstacles. I am thrilled with this trimmer and look forward to keeping my yard neat all summer!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love the edger!
on August 2, 2022
Posted by: MPV358
from Winston Salem, NC
Gender:Male
[This review was collected as part of a promotion.] Purchased to replace dying 2 cycle gas trimmer. Don’t have to worry about buying gas and oil. So much easier. Great batter life with 4 Ah battery. Works great, love the edger which I did not have on gas model.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
I love this trimmer!
on August 22, 2022
Posted by: sherry l
from Belle Fourche, SD
Gender:Female
This was the only brand that also converted to an edger, and I love that! I had an earlier model, which lasted quite well, but finally needed replaced. I am so happy I stayed with this brand; the upgrades which have taken place since I bought my first trimmer are amazing!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Makes life easier
on October 31, 2022
Posted by: Dizzygirl
from Az
Gender:Female
I love that this trimmer is so reliable! Worth every penny. Bought one for my father-in-law!
I would recommend this to a friend!
Written by a customer while visiting worx.com