Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.6
(1,165 Reviews)
Rating breakdown 1,165 reviews
5 Stars
896
4 Stars
148
3 Stars
47
2 Stars
33
1 Star
41
90%of customers recommend this product.
(
1,017 out of
1,127)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
2
Features look good but they are not that good.
on August 22, 2020
Posted by: Skip78
from Valdosta GA
Gender:Male
I have had this less than month and the spool cap is cracked, I have an acre and the trimmer line does not last for the whole acre. I have a 4.0 ah battery and the battery does not last to work the acre. Spool line is to small. The wheels don't seem to of god quality. The feed is a good selling point but that needs a better design. The best thing about this 20V GT Revolution String trimmer is the weight.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 1, 2020
Hi!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. If you need to purchase spare parts or accessories, follow the link below or call our Solution Center Team at 866-354-9679 M-F 9 a.m.- 6 p.m. EST for further assistance.
https://www.worx.com/accessories/trimmers.html
Thank you for choosing WORX!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. If you need to purchase spare parts or accessories, follow the link below or call our Solution Center Team at 866-354-9679 M-F 9 a.m.- 6 p.m. EST for further assistance.
https://www.worx.com/accessories/trimmers.html
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Good not Great Trimmer
on August 23, 2020
Posted by: Andrew F
I recently purchased this to replace a corded trimmer/edger that is made by a compeitor because I wanted something that didn't involve plugging it in. I was amazed at the power this little guy puts out but am having trouble advancing the line spool when the line gets short. Just by chance I saw a button next to the spool and saw that if I pressed that down I could pull the line out manually because the automatic line spool feeder just isn't working. Now I read on your reviews that that is a reset button and you should not pull on the line because that could make the line on the spool too tight and defeat the purpose. Nowhere in the manual did it mention this and wish this could be more clear. I won't be working on my yard for a few weeks now due to summer drought but will probably have to put another spool on and see if this reset button works as mentioned. I read pressing the reset button 3 times will activate the automatic line feed. I hope so, otherwise I guess I'll have to continue pulling the line out manually or buy the competitor which I hope I don't have to because I really love the power and lightweight features of this trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 1, 2020
Hello!
We appreciate you taking the time to share your experience and review! Your feedback helps us improve our products. WORX tools are covered by a 3-year warranty. If you are still experiencing issues with your tool, contact our Solution Center Team at 866-354-9679 M-F 9 a.m.- 6 p.m. EST so we may further assist you with this matter!
Thank you for choosing WORX!
We appreciate you taking the time to share your experience and review! Your feedback helps us improve our products. WORX tools are covered by a 3-year warranty. If you are still experiencing issues with your tool, contact our Solution Center Team at 866-354-9679 M-F 9 a.m.- 6 p.m. EST so we may further assist you with this matter!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Very powerful!
on August 27, 2020
Posted by: Anonymous
from Sparta, GA
Gender:Male
[This review was collected as part of a promotion.] I bought this for the wife to use. If I’m not around. She hates using my gas blower. Charged The battery and away she went. She loves it! It’s very light and really good power. I do wish the battery lasted longer but it’s fine it lasts about 20 min or so. Very good blower.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the leaf blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Quite powerful.
on September 3, 2020
Posted by: Whitney15
from New Zyork
Gender:Male
[This review was collected as part of a promotion.] I was surprised at the air flow produced by this blower. The battery lasts long enough to finish my yardwork and the price was great too.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the leaf Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to handle plus plenty power.
on January 7, 2021
Posted by: Charlie48
from Newport, AR.
Gender:Male
[This review was collected as part of a promotion.] I bought one to use at home and liked it so much that I ordered one for my daughter. Plenty power and no extension cords to get tangled up!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Turbine Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works great! My wife loves it.
on April 8, 2021
Posted by: 101abn
from Farmington Hills, Mi.
Gender:Male
Like I've said many times, I love my WORX products. No cords to mess around with, and every product I have purchased over the past 4 years is still working without any problems.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Hedge Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use.
on April 11, 2021
Posted by: Bea73
from Millbrook, Al
Gender:Female
Light enough for me to use, old lady with arthritis.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful and lightweight
on April 19, 2021
Posted by: Suzns
from Missouri
Gender:Female
I love this weed eater. It is lightweight and the battery life is wonderful.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com