Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(891 Reviews)
Rating breakdown 891 reviews
5 Stars
639
4 Stars
129
3 Stars
50
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
723 out of
825)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Posted by: Lagalation
from St Louis MO
Gender:Male
Verified Purchase:Yes
I'am 74 years old and the people at Worx make a product with older adults in mind. Every tool that I have purchased preforms at a top level and handles with ease.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: New Friend
from Reading,Pa.
Gender:Female
Verified Purchase:Yes
Every thing is good, except I had trouble with the wheels staying on.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Care Bear
from Mishawaka, IN
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Rtsparks
from Sparks, NV
Gender:Male
Verified Purchase:Yes
My new edger works great. I fealty love the mower part. I have a 10 foot square area I use it on. I used to fight to get a mower into that area but now I just finish it off after I am done edging. Also, the auto feed for the trimmer line was a great addition to already good machine.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
on August 5, 2025
Posted by: Bud 76
from Belleville Pa
Gender:Male
[This review was collected as part of a promotion.] Under powered I wish you would go back to the 32 volt it was much better
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 7, 2025
Hello Bud,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: Darrell Dunfee
Verified Purchase:Yes
I have had several Worx products for the last 14 years and happy with all of them. I like the fact that the batteries can be used on different types of equipment. The only piece of equipment where the batteries can’t be used is my hedge trimmer because it’s takes a 56 volt battery. I like my hedge trimmer. The battery has a long life. It’s the best trimmer I have ever had.
Written by a customer while visiting worx.com
Posted by: Gail Raver
Verified Purchase:Yes
I had a smaller version for many years. For most of those years it would not feed the line. I would have to stop and do it by hand. Finally decided to buy a new one. Bought this one with the auto feed button. Very disappointed to find out it isn't much better. Even when you push the button several times it doesn't feed enough line. And the handle isn't tight it wobbles. Couldn't find another brand that was as light weight as Worx. Which is why I bought another one .
Response from worx.comBy WORX Customer Service, August 12, 2025
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The WG170 is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at Worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Bad Locking Mechanism
on August 14, 2025
Posted by: Penny6511
from Port Charlotte, FL
Gender:Female
Until they change the parts or design of the locking mechanism this product is garbage. After 1 year had to ask for a replacement, now another year later and the same problem occurred. They refuse to send me a replacement for that one. I'm sure they are still selling the same crap designed tool. Going back to Ryobi.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 15, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com