Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
646
4 Stars
130
3 Stars
51
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
730 out of
832)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Posted by: AllisonH
from Houston
Gender:Female
Verified Purchase:Yes
I bought this trimmer for its two in 1 feature, telescopic wand, and lightness. My major complaint is regarding the wheel to turn it from an edger to a trimmer. It's a pain to take it on and off and the plastic is not high quality so I bet it will break soon.
Response from worx.comBy Worx Customer Service, July 14, 2025
Hello Allison!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The wheels would be considered normal wear and tear on the trimmer, however, we always have spare wheels on hand if you ever need them! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The wheels would be considered normal wear and tear on the trimmer, however, we always have spare wheels on hand if you ever need them! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: WestBeee
from FL
Gender:Female
Verified Purchase:Yes
good quality product with good customer service
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: craig w
Verified Purchase:Yes
Love this trimmer, I had my other one for many years
Written by a customer while visiting worx.com
Customer Rating
5
Replacement parts?
on July 18, 2025
Posted by: NancyAnn
from Massachusetts
Gender:Female
We love our Worx trimmer WG170.3! After several years of use, we discovered we have a crack in the part that holds the string cartridge. Can we buy a replacement ?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: UtahScott
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very easy to use. It does a great job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
It does have great features. But I refuse to but i
on July 23, 2025
Posted by: My hedge trimmer
Verified Purchase:Yes
I have purchased 3 in the las 2 years. They all broke in the same place. In thel place where you lock the head down from peveting. I want buy it again. It’s crazy that in broke in the same place and I can’t use it
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 25, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Lagalation
from St Louis MO
Gender:Male
Verified Purchase:Yes
I'am 74 years old and the people at Worx make a product with older adults in mind. Every tool that I have purchased preforms at a top level and handles with ease.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: New Friend
from Reading,Pa.
Gender:Female
Verified Purchase:Yes
Every thing is good, except I had trouble with the wheels staying on.
I would recommend this to a friend!
Written by a customer while visiting worx.com