Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
646
4 Stars
130
3 Stars
51
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
730 out of
832)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Posted by: Ozzie A
from Texas
Gender:Male
Verified Purchase:Yes
Not received my order placed on June2nd , 2025.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 24, 2025
Hello Ozzie!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please email us at worx@positecgroup.com to advise us that you haven't gotten you trimmer, we will be happy to help locate your order and ensure it gets to you!
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please email us at worx@positecgroup.com to advise us that you haven't gotten you trimmer, we will be happy to help locate your order and ensure it gets to you!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Elaine T
from Interlaken ny
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light weight. Hard to read instructions on how to put together. But that maybe just me. I would recommend this weed eater
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Kellie B
from Tennessee
Gender:Female
Verified Purchase:Yes
I bought this grass trimmer to replace an Oregon battery powered weedeater that died. My sister recommended Worx. She loves the tools she has bought, especially her grass trimmer (which she has had for several years). I knew it would be less powerful and I accepted that. I have been pleasantly surprised by it's performance and how long the battery lasts. I like the ability to adjust the front handle, cutting head and the length of the shaft. It's very lightweight, too. My only complaint is the single cutting line.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: MMB64
from Ohio
Gender:Female
Verified Purchase:Yes
This edger/trimmer makes yard work a breeze. So easy to guide along the lawn edge with the wheels and nice that it adjusts to accommodate taller people. Actually second one I ordered, first one the wheels broke after 3-4 years of use. Still use to weed wack. Only reason, I didn’t give a 5 star is that a few times the thread spools knotted up halfway through and had to waste a half a spool.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
Good tool, but should include more initial string spools... they wear out fast.
Written by a customer while visiting worx.com
Posted by: LeeL
Verified Purchase:Yes
Love my new trimmer. It has so many ways that it can be adjusted for multiple tasks. It is not too heavy for me and works great.
Written by a customer while visiting worx.com
Customer Rating
1
Bait and Switch
on July 10, 2025
Posted by: Dissatisfied customer7777
from MN
Advertised as 3 in 1 but unit that was shipped to me does not rotate into a trimmer 0/5
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 11, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: filthy
from central new york
Gender:Male
Verified Purchase:Yes
had one for 15 years and it finally broke so ordered a new one
I would recommend this to a friend!
Written by a customer while visiting worx.com