Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
646
4 Stars
130
3 Stars
51
2 Stars
32
1 Star
41
88%of customers recommend this product.
(
730 out of
832)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Posted by: Henry r
Verified Purchase:Yes
Needs end attachment for direction of airflow. I will 3d print
Response from worx.comBy Worx Customer Service, May 15, 2025
Hello Henry!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: josandawg
from RH SC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] a slight bit unbalanced to me so far, but I will get accustomed to it soon. Thanks for having one with the wheels at the back.
Written by a customer while visiting worx.com
Posted by: Chad4669
from illinois
Gender:Male
Verified Purchase:Yes
very useful for yardwork, clearing the garage and driveway, I even use it to help dry my vehicles after washing them
Written by a customer while visiting worx.com
Posted by: Elaine 10
Gender:Female
Verified Purchase:Yes
This is my second one. I loved the1st one so much, I bought a second one.
Written by a customer while visiting worx.com
Posted by: Woodworker2
Verified Purchase:Yes
Disappointed in the battery life. Also the dependency on the pre strung spools doesn't allow for buying string in bulk. It is light so my daughter doesn't mind using it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 5, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. You are able to rewind the empty spools with your own trimming line! Just be sure you winding a maximum of 10ft of line to ensure it will work properly. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. You are able to rewind the empty spools with your own trimming line! Just be sure you winding a maximum of 10ft of line to ensure it will work properly. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Customer Rating
1
Was nice while it worked
on June 6, 2025
Posted by: Jmh1964
from Ridgway pa
Gender:Female
I paid a lot of money for the trimmer and blower and purchased a xtra battery and all of a sudden the trimmer stopped working and the company won’t stand behind there products because they said they can’t find proof of my purchase? But yet they will send me free spools for life ???? I will never buy a worx again and I would never recommend it to anyone very very dissatisfied customer 😡
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 9, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: LeeAnne Boyce
Verified Purchase:Yes
I wish the instructions were better on how to convert it from and edger to a trimmer. I've watched videos and called the 800 number and I'm still having trouble.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: A Weaver
Verified Purchase:Yes
Great so far except the wheels will not stay on (lock mechanism does not work). I have used Worx string trimmers and mowers for years and love them.
Written by a customer while visiting worx.com