Customer reviews from worx.com
WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Average customer rating
4.5
(918 Reviews)
Rating breakdown 918 reviews
5 Stars
660
4 Stars
132
3 Stars
52
2 Stars
32
1 Star
42
88%of customers recommend this product.
(
744 out of
847)
Customer Reviews for WORX - 20V Cordless Grass Trimmer, Hedge Trimmer, and Leaf Blower Combo Kit (2 x 2.0 Ah Batteries & 1 x Charger) - Black
Customer Rating
5
Light weight—NO CORDS
on August 9, 2020
Posted by: Hrtfixr
from Overland Park, KS
Gender:Female
I purchased this battery operated leaf blower looking for something light weight and battery operated and still get the work done. Very pleased purchased. Makes doing lawn work clean up much easier.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 14, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Turbine Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and easy to use
on August 6, 2020
Posted by: Anonymous
Gender:Male
Really glad I purchased this blower, lightweight and easy to use. Battery life is plenty to get what I need done.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 14, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Turbine Blower! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Sad power & Loud squeeling noise
on August 2, 2020
Posted by: 5555
Gender:Female
The review title says it all. I could maybe tolerate the lack of power, but the annoying loud squeeling noise is too much. I'm returning it, but not sure if I'll be able to unattach the components. They didn't snap easily into place. On the plus...it is lightweight.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 5, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Command feed
on August 2, 2020
Posted by: Unclsam1
from Essex,Md 21221
Gender:Male
I may be doing something wrong as when I push the command feed button the string does not advance,also after I have run down the batteries and recharge them one battery last as long as the other
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Too short
on July 30, 2020
Posted by: Linda101
from LA
Gender:Female
Thought this would be the same length as the 40v trimmer (1 -40v battery). Much shorter and with sacrum issues, kills me to bend over so much. On plus side it is lighter.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven J, Customer Experience , July 30, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Here is a link for you! https://youtu.be/uL53akS7XRs
2:27
Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please call our Solution Center Team at 866-354-9679 so we may further assist you with this matter!
Thank you for choosing WORX!
2:27
Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please call our Solution Center Team at 866-354-9679 so we may further assist you with this matter!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Great features
on July 27, 2020
Posted by: Gette
from Pennsylvania
Light weight easy on the forearms
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Light weight
on July 26, 2020
Posted by: Ellie4
from Minneapolis MN
Gender:Female
I bought one of these a few years ago. If it's just grass you are trying to trim then I would recommend it. If you have a smaller yard then I also recommend it. If you have actual weeds or live on lake save your money and buy a gas one. When you start trimming your yard the power on these is so week. So my dad came up with his gas one and only took half the time and the power was way better. I threw it away and bought a gas one, yes the gas one is a little heavier but if you want power it's the way to go. I had some tall weeds in my yard and it took the trimmer 15 slices to cut one. The gas one one swipe and I had the whole row cut. The battery fades over time and you will need to replace it. It worked well for my aunt because she didn't have the strength for the gas one. Bottom line the force is a lot weaker, the battery doesn't last long. If you are looking for something lightweight and easy yard then this is the tool for you.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , July 28, 2020
Greetings from WORX! We appreciate the thorough and honest feedback! We apologize the WORX 20 volt trimmer did not work out for you 100%.
Thank you for choosing WORX you are greatly appreciated!
Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and powerful
on July 25, 2020
Posted by: Cperry
from Indianapolis IN
Gender:Female
Just used this for the first time yesterday. Was very impressed with this lightweight, but powerful tool
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 20, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Turbine Blowe! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com