Customer reviews from worx.com
WORX - Electric Pressure Washer up to 1900 PSI - Black
Average customer rating
3.9
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
38
4 Stars
7
3 Stars
2
2 Stars
6
1 Star
10
79%of customers recommend this product.
(
46 out of
58)
Customer Reviews for WORX - Electric Pressure Washer up to 1900 PSI - Black
Customer Rating
2
Bad hard wand
on July 2, 2023
Posted by: Steve sod
from Boonville Indiana 47601
Gender:Male
[This review was collected as part of a promotion.] I understand there's bad wand on these pressure watchers and I would like to have one mind quit working. I understand there is a recall on the
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 13, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. Please contact our Solution Center Team on Monday-Friday 9am-6pm EST and we'll be more than happy to assist you regarding the recall of the WG606 wand. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Easy peasy!
on July 10, 2023
Posted by: Wmark1033
from Frankfort Ky
Gender:Male
This is so easy to use and as powerful as my old gasoline powered power washer. It is compact and my wife loves to use it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Bad design
on July 11, 2023
Posted by: Mike_63
from Westchester IL
Gender:Male
I purchased this 2 years ago and after just a few uses the plastic hose connection on the wand snapped off. I was sent a new wand and it worked fine for a year. Then the same thing happened again the second time I used it this summer! It's a great tool but that connection on the wand should be much sturdier. It doesn't seem to hold up to the pressure. I'm disappointed as I have more projects planned but I don't feel like spending more money on a new wand that will likely break again.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 21, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG606 did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Leaking gun
on July 23, 2023
Posted by: Cheesy09
from Marshall mo
Gender:Male
Bought the power washer 2 months ago and the gun is already leaking all over the place
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, July 26, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. It is unfortunate to learn that your pressure washer is not performing as intended. Please know this is not what we expect from our tools. Please check your email as I have reached out to you directly to further assist you with this concern.
Thank you for choosing WORX tools!
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
1
worked great- 1 time!
on July 31, 2023
Posted by: chad 79
from illinois
Gender:Male
I used it to pressure wash my sidewalk one time and something in the wand blew and it wouldn't work after that
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 3, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 13 Amp 1900 PSI Electric Pressure Washer (1.2 GPM) (WG606) did not meet your expectations. We appreciate your feedback as this will helps us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Leaky Wand and Stiff Hose
on August 2, 2023
Posted by: Steve1960
from Michigan
Gender:Male
[This review was collected as part of a promotion.] The first thing I hated about this power washer was the very stiff hose. But in 90-degree plus temps it starts to get flexible (Not for use in Lower Michigan where temps average 60 degrees. Next, the wand started leaking very badly within a few months soaking your feet with every usage!!!! I tried replacing all of the O-rings in the wand but the key ones are very odd sizes and can't be found
Response from worx.comBy Shelby Luckey, Customer Experience, August 3, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the 13 Amp 1900 PSI Electric Pressure Washer (1.2 GPM) (WG606) did not meet your expectations. We appreciate your feedback as this will help us to improve on our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Terrible
on May 19, 2024
Posted by: combopiano
from NC
Gender:Female
2nd one and used a couple times and just quit working while using
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 20, 2024
Hello Valued Customer,
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Garbage
on August 24, 2024
Posted by: Smartguy
from Wisconsin
Gender:Male
I'm on my 2nd spray handle and it's leaking like a sieve. I'm so sick of buying worthless products I have to waste time finding replacement parts for. It's under warranty but they are closed on the weekends. I want something that works and will last more than 3 years.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com