Customer reviews from worx.com
WORX - Electric Pressure Washer up to 1900 PSI - Black
Average customer rating
3.9
(63 Reviews)
Rating breakdown 63 reviews
5 Stars
38
4 Stars
7
3 Stars
2
2 Stars
6
1 Star
10
79%of customers recommend this product.
(
46 out of
58)
Customer Reviews for WORX - Electric Pressure Washer up to 1900 PSI - Black
Customer Rating
2
Which spray handle does it use?
on June 5, 2023
Posted by: Day62
from Minnesota
Gender:Male
Which spray handle does it use? The one with the dude cleaning the bike looks better than the one with the trigger attaching system. I have had sealing issues with the trigger (spray hose attaching) system.
Response from worx.comBy Shelby Luckey, Customer Experience, June 14, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review. The spray wand that the 13 Amp 1900 PSI Electric Pressure Washer (1.2 GPM) (WG606) uses should be similar to the image shown on our website. Products can have a different design than shown over time.
Written by a customer while visiting worx.com
Customer Rating
2
Bad hard wand
on July 2, 2023
Posted by: Steve sod
from Boonville Indiana 47601
Gender:Male
[This review was collected as part of a promotion.] I understand there's bad wand on these pressure watchers and I would like to have one mind quit working. I understand there is a recall on the
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 13, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. Please contact our Solution Center Team on Monday-Friday 9am-6pm EST and we'll be more than happy to assist you regarding the recall of the WG606 wand. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Bad design
on July 11, 2023
Posted by: Mike_63
from Westchester IL
Gender:Male
I purchased this 2 years ago and after just a few uses the plastic hose connection on the wand snapped off. I was sent a new wand and it worked fine for a year. Then the same thing happened again the second time I used it this summer! It's a great tool but that connection on the wand should be much sturdier. It doesn't seem to hold up to the pressure. I'm disappointed as I have more projects planned but I don't feel like spending more money on a new wand that will likely break again.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, July 21, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG606 did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Leaking gun
on July 23, 2023
Posted by: Cheesy09
from Marshall mo
Gender:Male
Bought the power washer 2 months ago and the gun is already leaking all over the place
No, I would not recommend this to a friend.
Response from worx.comBy Cas Stanley, Customer Experience, July 26, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. It is unfortunate to learn that your pressure washer is not performing as intended. Please know this is not what we expect from our tools. Please check your email as I have reached out to you directly to further assist you with this concern.
Thank you for choosing WORX tools!
Thank you for choosing WORX tools!
Written by a customer while visiting worx.com
Customer Rating
1
worked great- 1 time!
on July 31, 2023
Posted by: chad 79
from illinois
Gender:Male
I used it to pressure wash my sidewalk one time and something in the wand blew and it wouldn't work after that
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 3, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 13 Amp 1900 PSI Electric Pressure Washer (1.2 GPM) (WG606) did not meet your expectations. We appreciate your feedback as this will helps us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Terrible
on May 19, 2024
Posted by: combopiano
from NC
Gender:Female
2nd one and used a couple times and just quit working while using
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 20, 2024
Hello Valued Customer,
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Garbage
on August 24, 2024
Posted by: Smartguy
from Wisconsin
Gender:Male
I'm on my 2nd spray handle and it's leaking like a sieve. I'm so sick of buying worthless products I have to waste time finding replacement parts for. It's under warranty but they are closed on the weekends. I want something that works and will last more than 3 years.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Easy to use, but low quality
on September 12, 2024
Posted by: Jaymeson
We got this pressure washer about a year ago. The plastic handle broke the very first time we used it, just from carrying it. We figured oh well, we can carry it lower. Annoying but still usable. Has good power and is easy to use. But the first time we tried to add soap to the soap tank, it just leaked all over. I don't know if it's just cheap plastic or what. We'll upgrade to something better.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, September 13, 2024
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. All we would need is documentation of the original purchase! Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. All we would need is documentation of the original purchase! Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com