Customer Reviews for WORX - Electric Pressure Washer up to 1900 PSI - Black
Customer Rating
4
Worked great until…
on July 10, 2025
Posted by: BillW3906
from Virginia
The turbo jet nozzle stopped working and even attempts of cleaning it did not solve its problem. Also, the wand has developed leaks that no amount of cleaning or tightening can’t stop. The pump however, works exceptionally well and delivers good pressure. If we can correct these problems I feel like it will be a good piece of equipment.
The 1900 is a piece of junk, the handle blew up the first time I used it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 17, 2025
Hello Swong! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
[This review was collected as part of a promotion.] This was a powerful little pressure washer and was working great until the hose attached to the gun decided to explode off at me. No one was injured but it was pretty scary. Had the thing for 2years with no problems until this happened. There is a metal threaded section the hose attaches to, but it seems like it is basically glued to the body of the gun and the glue failed.
Response from worx.comBy Worx Customer Service, June 2, 2025
Hello Piper! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a mew gun handle. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
Used 7-8 times and handle now blows water out all over hand and wrist, decreasing pressure at head well below advertised PSI.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, October 28, 2024
Hello There! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you. Thank you for choosing Worx!
First the handle was recalled. Got a new one and put it on. Now after assembling and plugging in, turning water on the only thing it does is start and stop. No pressure build up. I live on SS and this was expensive for me. Very disappointed and will go to Menards and return it. Used once since bought in May of 22
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, September 23, 2024
Hello There! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
We got this pressure washer about a year ago. The plastic handle broke the very first time we used it, just from carrying it. We figured oh well, we can carry it lower. Annoying but still usable. Has good power and is easy to use. But the first time we tried to add soap to the soap tank, it just leaked all over. I don't know if it's just cheap plastic or what. We'll upgrade to something better.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, September 13, 2024
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx tools are covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. All we would need is documentation of the original purchase! Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
I'm on my 2nd spray handle and it's leaking like a sieve. I'm so sick of buying worthless products I have to waste time finding replacement parts for. It's under warranty but they are closed on the weekends. I want something that works and will last more than 3 years.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 29, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
2nd one and used a couple times and just quit working while using
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 20, 2024
Hello Valued Customer, Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please check out our self-help option on our website for more information about warranty replacement claims https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX!