Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
7
90%of customers recommend this product.
(
168 out of
187)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
3
Works
on September 8, 2020
Posted by: Ken2
from Colorado
Gender:Male
[This review was collected as part of a promotion.] Did okay job on my smaller sized lawn. Catch bag is essentially worthless. Leave it off and rake the thatch.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , September 14, 2020
Greetings! Thank you for taking the time to share your experience. We apologize for any inconvenience you are having with your tool. Your review helps us improve our products. We will make sure to pass your feedback up. If you experience any issues or have additional inquires please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Thatcher far exceeds expectations
on October 7, 2020
Posted by: Treborhill
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] I have purchased a blower and weedwhacker from WORX and needed a thatcher. I had not thatched my yard in 20 years. This thatcher was a beast, I mowed the lawn as low as possible and then thatched the lawn.I did not use the catcher but picked it up with my mower and my yard looks amazing. Overseeded and now waiting for nature to take its course. THANKS SO MUCH
I would recommend this to a friend!
Response from worx.comBy Kim D., Customer Experience , October 9, 2020
Thank for you sharing! We are thrilled to hear how much you like your WORX 12 Amp 14" Electric Dethatcher(WG850). Thanks for choosing WORX. We appreciate you!
Written by a customer while visiting worx.com
Customer Rating
5
Works much better than expected
on October 12, 2020
Posted by: JTnj
from Nashville TN
Gender:Male
I have a very uneven yard and this machine had no problems and cleaned out the thatch beautifully.
I would recommend this to a friend!
Response from worx.comBy Kim D., Customer Experience , October 13, 2020
Thank you for sharing your review with us. We are delighted to know that your WORX 12 Amp 14" Electric Dethatcher (WG850) worked well for you though you have an uneven yard. Thank for so much for choosing WORX! We appreciate you.
Written by a customer while visiting worx.com
Customer Rating
5
Fantastic
on October 13, 2020
Posted by: GV389
from Plainfield, Illinois
Gender:Male
I just bought this a week ago and Worx had it at my door 3 days later. I ended up using it that same week prior to overseeding for the fall. This dethatcher is very easy to push. The forward to ration of the dethatching drum not only does a fantastic job pulling up thatch and buried debries like pine needles, but it also provides a forward propelling motion. The rotation speed while in contact with the grass is also very good with plenty of torque to get the job done. It also features two rear wheels that help tilt the unit back while pivoting and turning the unit. Both the power switch, handle, and safety bar feel durable.
Overall this is a great unit that I would definitely reccomend. The 3 year warranty if registered is also the best, along with Worx customer service and network.
I would recommend this to a friend!
Response from worx.comBy Kim D., Customer Experience , October 22, 2020
Greetings from WORX! Thank you for taking the time to share your detailed experience and review us. We are glad that you are enjoying your WORX 12 Amp 14" Electric Dethatcher (WG850).Thanks for being a valued WORX customer!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Dethatcher.
on October 19, 2020
Posted by: Hitach
from NJ
Gender:Male
I used it last week and was amazed how much dead grass I had. Only negative is that the catcher bag is too small and keeps falling out. Works very well without the bag.
I would recommend this to a friend!
Response from worx.comBy Kim D., Customer Experience , October 22, 2020
Thank you for sharing your review and honest feedback. We appreciate you!
Written by a customer while visiting worx.com
Customer Rating
5
Work horse!
on October 24, 2020
Posted by: Tlma
from Brook Park
Gender:Male
I am very happy with all of the worx products! Especially this dethatcher. I had purchased another “green “ one in the past and it kept stalling and did not perform any where near the capacity of my worx dethatcher. I love it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome!!
on December 3, 2020
Posted by: HAPPY LAWN
from Chicago, IL
Gender:Male
[This review was collected as part of a promotion.] I bought this a short time ago and was going to wait till spring to use it. But I couldn’t wait I wanted to see how good it worked! Needless to say it was AWESOME!!! Really can’t wait to use it again in spring!!! It removed a ton of dead grass on the highest setting. My lawn looked really good when I was done!!! You really need this for your lawns!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated
Written by a customer while visiting worx.com
Customer Rating
5
An amazing tool!!
on February 3, 2021
Posted by: Sololola2
from Idaho
Gender:Male
[This review was collected as part of a promotion.] We bought this several weeks ago and since we, at that time, had no snow we were able to try it out immediately. It pulled up the dead grass and will make our grass this spring much healthier. Can't wait to have healthy grass for a change.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com