Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
7
90%of customers recommend this product.
(
168 out of
187)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
3
It does Dethatch, just lacks past that
on April 9, 2020
Posted by: 01Blackbird
from Michgan
Gender:Male
I finally got to use it after purchasing it late last fall. I had no assembly issues like some other buyers but I can only give it an average rating because the collection process is bad. I actually don't have the bag filling up like other complaints. My Worx Dethatcher actually kicks out more debris out the front of it than it collects in the bag. I would guess the bag only collects about a 1/3, the rest is left scattered all over the lawn. I've tried pushing it at different speeds along with changing the height levels but nothing helps. I also tried emptying the bag when it gets only half full to see it that makes a difference but it does not either. So the end result is I still have to follow up raking up the debris or like another reviewer, get it with the lawnmower. FYI, I used an extension cord that has 14 gauge wire and I had no shut down issues.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, April 14, 2020
Hey! Thank you for posting your honest review. We would love to help resolve this issue with you, as the dethatcher is certainly not supposed to do that. All the thatch should be thrown into the bag, as you are trying to remove it from the ground in the first place! Please be on the lookout for an email from me soon so we can further discuss this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
easiest dethatcher
on May 17, 2020
Posted by: handyoj
from fargo, nd
Gender:Male
[This review was collected as part of a promotion.] worked very well, did a greay=t job
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Electric Dethatcher
on May 18, 2020
Posted by: fjones15
from Edwardsville, PA
Gender:Male
[This review was collected as part of a promotion.] I have been looking for a dethatcher for a while. When Worx came out with this one, I knew I had to buy it. I have a lot of other Worx tools and I trust them. I'm so glad I bought this one. It did the most perfect job of dethatching my lawn the way I wanted it too. I was amazed! It takes a little bit getting used to but once you do it's so easy! I highly recommend this product!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent product and value
on May 18, 2020
Posted by: Raulrod
from Woodstock, IL
Gender:Male
[This review was collected as part of a promotion.] I love working on my lawn and this was the product my lawn was missing. This was the first time I dethatched in the spring and it instantly made a difference in my lawn. I usually get a few spots in my lawn that gets pretty yellow once it gets hot out but once I dethatched with this product, the grass has stayed a constant bright green all throughout my lawn. I wish I would have bought one sooner.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Does a great job
on May 19, 2020
Posted by: Ragtopman
from Racine, Wi
Gender:Male
Does a great job dethatching the yard and easy to use
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
works great
on July 19, 2020
Posted by: dmcahill
from Prairie Du Sac WI
Gender:Male
Does the job very well it just takes a little time.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on July 19, 2020
Posted by: Teddy52
from New Jersey
Gender:Male
I brought this product a few weeks ago I am very satisfied with my purchase thanks Worx
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works!
on July 28, 2020
Posted by: Husker T
from Northern California
Easily removed heavy thatch build up over the years. Lawn is looking much better and.greener
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com