Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
9
89%of customers recommend this product.
(
168 out of
189)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
3
on September 18, 2019
Posted by: Jeremiah40
from Kansas city
Gender:Male
When this machine works its does what it is supposed to. But dont plan on using it if it is hot outside our you have a thick lawn. This thing constantly overheats and shuts down. I am halfway through my back yard and have had to take it inside and put it in front of a fan to cool it off five times. The height adjust on the wheels will not stay on the settings for more that 10 feet. I had high hopes for this as we have several worx products in the family but this one will be going back.
Response from worx.comBy Jasmine D, customer experience , September 20, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. An email will be sent to you in regards to this as well. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Good Power and Results
on August 29, 2019
Posted by: Sagurski
from Columbus, OH
Gender:Male
I put this through first use about 2 weeks ago.
Did not seem to have large success using the bagger (very few thatch/debris/clippings), so ran without it.
Did not seem to have large success using the bagger (very few thatch/debris/clippings), so ran without it.
Noticed that when pulling backwards and turning, the height adjustment may change (could be an issue for overheating/scalping yard).
Lawn green'd up within just shy of two weeks after use. I may even go over cross-wise before aeration/overseeding.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It worked great
on August 28, 2019
Posted by: Red Sparrow 2
from Overland Park Kansas
Gender:Male
[This review was collected as part of a promotion.] It did every thing that gas powered dethatcher did for me in the past. It is light and easy to push. It work great. I did mow the lawn at 21/2 inches before I used the electric dethatcher on setting number 2.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great companion to mulching mowers
on August 16, 2019
Posted by: kalworx
from Levittown,Pa
Gender:Male
if you only mulch when you mow the lawn, thatch will build up no matter what. I was wondering why my grass doesnt look green as it should be even with lawn services. tired of raking, I bought this and what a back saver, it even does a better job than just raking. Grass is showing signs of greening up in about a week after using this
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , August 28, 2019
We are so happy to know you have been pleased with the performance and found this improved the appearance of your lawn. Thank you for taking the time to share your feedback and review with us! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com