Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
7
90%of customers recommend this product.
(
168 out of
187)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
4
Good addition to lawncare lineup
on May 25, 2021
Posted by: hibryd7
from Southeast Wisconsin
Gender:Male
[This review was collected as part of a promotion.] Easy to assemble and use. Effective at what it does without destroying healthy grass.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, May 28, 2021
Hello! Thank you for sharing your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Thatcher tines
on July 6, 2021
Posted by: Duffy 9192
from Parma Heights, Ohip
Gender:Male
Trying to find replacement tines for my Thatcher, checked the book and went online with no results.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Thatcher works great but not good pickup
on August 27, 2021
Posted by: Cher123
from Akron, Ohio
Gender:Female
[This review was collected as part of a promotion.] The thatcher works great, but the sweeper doesn't sweep up the dead grass. So you are left to rake up all the dead grass
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great value
on September 13, 2021
Posted by: AGR2
from Iowa
Gender:Male
[This review was collected as part of a promotion.] All Worx products are smart and wonderful to use. I bought the latest power rake this summer. It worked perfectly! Lightweight and powerful. It’s good product for the money!!
I also have type string trimmer and blower. A big fan cause they’re so easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
It does a great job dethatching but..........
on May 12, 2022
Posted by: Nightowl
from Colorado
Gender:Male
It works great at dethatching the grass however the bag is useless! It doesn't hold much at a time so you spend more time stopping and emptying the very SMALL bag! Was easier to leave the thatched grass and pick it all up at the end with the mower.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , July 20, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We are always open to learning more about where we can improve. Your WORX experience helps us grow with your lawn, garden, and DIY needs. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Good for basic dethatching
on May 24, 2022
Posted by: Bulldogpd
from Pittsburgh, pa
Gender:Male
[This review was collected as part of a promotion.] Definitely good for dethatching it's a bag in the back is too small for any big jobs needs emptied every 5 Seconds
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Dethatcher jumps heights
on May 30, 2022
Posted by: Syracuse
from Virginia Beach
My lawn is not flat and the depth that I have it set on does not seem to hold. I had mowed my lawn shorter than normal so I could dethatch it. Had the wheels set on the 1 and when I put it away I believe the number had switched to 2. I have not given up as this is all new to me.
I would recommend this to a friend!
Response from worx.comBy Jeakia Crawford, Customer Experience , July 21, 2022
Hello Valued Customer, It's unfortunate to learn about the experience you had with our Electric Dethatcher. Know that this is not what we expect from our products. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We will be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Great portable device
on April 28, 2023
Posted by: Kadon
from Boylston MA
Gender:Female
The thatcher saved us a lot of time and did it’s job. However, it looses its power after a few rows due to overheating. It worked better without the attached bag. Overall, we like the unit and reduced raking time. Well worth the cost.
I would recommend this to a friend!
Written by a customer while visiting worx.com