Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
9
89%of customers recommend this product.
(
168 out of
189)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
4
on December 5, 2019
Posted by: Lo C
from Cincinnati, Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this in September and used 100 ft cord 16 gauge. The dethacher runs a few minutes then stops. I used a 50 ft cord 14 gauge with no problem. I addred a 25 ft 14 gauge for more distance, and dethacher is still working with no problem.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , December 10, 2019
Thank you for taking the time to share this with us. Please always refer to your owners manual in regards to the proper extension cords to be used with your WORX tools. We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome all around
on November 3, 2019
Posted by: HedoBuc
from Scottsdale, AZ
Gender:Male
[This review was collected as part of a promotion.] This is the first dethatcher I have ever Owen and bought it because of the reasonable price, for being electric it worked really well. Great power and was light and easy to use. My yard had not been dethatched in over 5 years and it did the job to the fullest, only complaint is the bag gets full pretty fast so with a big yard it was a bit annoying dumping it but with each load dumped the satisfaction of a lawn that could breath better was worth it
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 4, 2019
Thank you for sharing your experience and review! That is awesome! We are thrilled to hear you are enjoying the WORX 13 Amp Electric Dethatcher! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Electric Dethatcher
on November 2, 2019
Posted by: brbe
from cull alabama
Gender:Female
I bought new construction with poor soil. This has allowed me to get my soil amendments into the roots and my grass is looking so green and thick.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 8, 2019
Thank you for sharing your experience and review! Awesome! We are thrilled to hear you are enjoying the WORX 12 Amp Electric Dethatcher! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Dethatcher
on October 27, 2019
Posted by: Philme357
from Gardner KS
Gender:Male
Tried out on a small area of my yard, works very well. Like a vacuum cleaner for my yard.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 5, 2019
Thank you for sharing your experience and review! That is awesome! We are happy to hear you are enjoying the WORX 12 Amp Electric Dethatcher! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Bagger is a good feature
on October 27, 2019
Posted by: TedT
from Garfield Hts., Oh
Gender:Male
It's late in the season so haven't fully put it to the test, but did try it to make sure it works. The bagger is a good feature vs. dethatching & needing to rake the lawn afterwords. The unit & bagger are only 14" but it's a good value even if I only use as a power rake in the spring.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , October 29, 2019
We hope to see you return with a 5 star review! We are happy to know that yo have been pleased with the quality and value of our new Electric Dethatcher. Thank you for taking the time to post this review! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
My garage is all Worx
on October 23, 2019
Posted by: Old Lady Yard Queen
from Florida
Gender:Female
I needed some serious dethatching and the rake was taking forever so I am gave this a try. I unpacked the dethatcher and first thing I saw was scrapes and scratches on the black handles, housing, and the wheels looked already used. I turned it over, the metal tines and housing underside looked new. Not happy about the scrapes and scratches but didn't want the hassle of sending it back. So I gave it a try, as long as it worked I could look past the condition it was recieved. It has 3 levels, depending on the depth you want the dethatching done. #1 being the highest and #3 going the deepest. If you want your yard skinned to the dirt, use #3. The grass catcher bag is very small, so with every row I had to empty it. No big deal, only with the full bag the dethatcher would not stand up on it's own, it kept falling down to the ground so I had to prop my knee under the handle to get the grass catcher bag off. That was an inconvenience but I got used to it. Dragging the 100 foot electrical cord around the yard was a pain, so when you come out with a battery operated I will buy that one. Some bumpy areas were hard to go over, took some umph to get over those especially if the small bag was near full. Performance wise, definitely did the job, just be careful of the settings so you don't pull up good grass. Happy with it overall, a few improved changes would make this an ideal yard tool.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , October 24, 2019
We love you for being a loyal WORX customer! We really appreciate you taking the time to share this review with us! Your honest feedback gives us a better understanding of where we need to improve. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Needs improvement
on October 21, 2019
Posted by: John22
from Castle Rock, CO
Gender:Male
When I used this on my lawn, the basket didn't collect any of the grass clippings and fell off several times. Got to the point of not using it at all. Overall the machine did an adequate job. Dethatched some of the lawn but struggled in some thicker areas.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D, customer experience , November 6, 2019
Thank you for sharing your experience and review!We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. All of the WORX tools are covered under a two year warranty with an additional yea if the tool is registered under the WORX Website. An email will be sent to you in regards to this as well. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Work horse
on October 18, 2019
Posted by: RogerG2019
from Milford Delaware
Gender:Male
[This review was collected as part of a promotion.] I used it the week I received it. Took me 3 days to dethatch my yard. It did a great job. I also used my cordless Worx lawnmower to vacuum the excess thatch that the de thatcher didn’t pickup in the bag.
Good results
Good results
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , October 23, 2019
Thank you for sharing your experience and review! That is awesome! We are thrilled to hear you are enjoying the WORX 12 Amp 14 inch Electric Dethatcher! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com