Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.4
(194 Reviews)
Rating breakdown 194 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
7
90%of customers recommend this product.
(
168 out of
187)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
4
Very Capable Dethatcher!
on December 16, 2019
Posted by: JustBop
from Alabama
Gender:Male
It does exactly what it’s supposed to. Some people have complained that the bagger is too small, but a larger one, when full, would make the unit hard to push I do have to empty the bag a lot. . The only downside I’ve found is on uneven ground, where it tends to dig a hole. It tries to level out any high points, and I don’t known a good way around that. I don’t like the pictorial assembly instructions, but I am generally pleased. I have a VERY large yard, and I’m glad I made this purchase.
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , December 16, 2019
Thank you for sharing your experience with us! This is perfect for any size yard! We are happy that you chose WORX as well!
Written by a customer while visiting worx.com
Customer Rating
4
Good power
on December 16, 2019
Posted by: KWJC
from Pittsburgh PA
Gender:Male
Unit works as advertised. Wish it was wider (18 or 24 inch)
I would recommend this to a friend!
Response from worx.comBy Portia, Customer Experience , December 20, 2019
Thank you for taking the time to share this with us! We appreciate your feedback as it helps us to improve! Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Handy tool for the yard
on March 31, 2020
Posted by: Cmeout
from Biloxi, MS
Gender:Female
I just bought this at the beginning of March and was able to use it a couple weeks ago. It did great on areas that my grass was low level. Saved me long hours by instead of my Dethatcher rake. I bought it because I have a torn shoulder and didn’t want to strain it any further. The only problem I did have that it shut off three times. Each time I had to wait for at 30min or more before it would turn on again. For my thicker grass I had to raise up the wheel otherwise it was making it work too hard. It was a little hard to push as well. I also did my front and backyard on different days to prevent overworking it. I used level 2 in my front yard. It was still struggling and shut off. Prior to this. I mowed my yard as low as it could go without butchering it. I didn’t use the bag attachment because as much stuff that was coming up I would’ve been stopping too much to unload it. So I used my bag mower to clean up the excess debris. It was much faster that way. Also, the extension cord was always in the way as well. Comes with the territory of a plug-in device. Other pretty handy.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , April 1, 2020
We appreciate you sharing your experience with us all. Your feedback helps us improve a great deal. The right extension cord will ensure you get the performance you expect and will extend the life. Look for an extension cord rated for Outdoor Use and make sure the gauge of the cord is appropriate for the length you’re using. Please also keep in mind that WORX tools are covered by a limited 3 year manufactures warranty. If you have any questions, please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Electric Dethatcher
on April 3, 2020
Posted by: PS74
from Colorado Springs, Colorado
Gender:Male
This tool is very fine tool..Saved me a lot of back breaking raking...Everything worked very well..The only problem I have now is that the tines are worn down so low that I will have to replace the tines before I can use the tool again.......
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , April 6, 2020
We are glad to hear that you have found this tool most helpful. We appreciate you sharing your experience with us. Replacement parts are available by contacting WORX directly. Please call our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great job!
on April 10, 2020
Posted by: Tuffy1425
from Algoma, WI
Gender:Male
[This review was collected as part of a promotion.] I purchased this to dethatch not only my lawn, but also two widow neighbors. Our lawns suffer from heavy snow build up over Wisconsin winters. It did a FANTASTIC job dethatching and breathing life into our compacted lawns.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great unit
on April 12, 2020
Posted by: Not disappointed in NH
from New Hampshire
Gender:Male
[This review was collected as part of a promotion.] Bought this after reading reviews on this unit and other manufacturers. I decided on the Worx thatcher because I have been very pleased with my other Worx products. I wasn’t disappointed. I would have given it 5 stars if it wasn’t for the bag which is useless. Worx would be better off offering a way to hold open the back door. I used. Piece of wood. Needless to say in my opinion it worked better than the gas rental unit I use d every year. My neighbor borrowed it and he said for the price it did and amazing job.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , April 15, 2020
You made an excellent choice! We are excited to hear how pleased you have been! Your feedback means a lot and helps us improve! We appreciate you taking time out to share your experience with us!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Does the job
on April 20, 2020
Posted by: 1Pointman
from Nashua, NH
Gender:Male
The bag was more in the way than a help.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , April 21, 2020
We value your feedback as it helps us improve. Thank you for taking the time to share your experience with us. We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Best ever
on April 20, 2020
Posted by: sidearm
from Bucks County PA
Gender:Male
I bought the dethatcher in early spring just in time to do my lawn before fertilizing. It i sthe best WORX product I have ever bought. Easy to assemble, easy to use, easy to store; and did an awesome job.
I would recommend this to a friend!
Written by a customer while visiting worx.com