Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
9
89%of customers recommend this product.
(
168 out of
189)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
5
Greener Grass
on April 23, 2020
Posted by: TCollins
from Spring Hill Florida
Gender:Male
[This review was collected as part of a promotion.] I recently purchased Electric Dethatcher. What a great job it did. My grass is greener with better growth A must for all home owners
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Dethatcher
on April 24, 2020
Posted by: Jerrson
from Houston, TX
Gender:Male
[This review was collected as part of a promotion.] This is great dethatcher, dethatches my St. Augustine lawn without problems. 1000% faster and easier than manual dethatching rake.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Might be worth the cost and effort
on July 9, 2020
Posted by: KVB3
from Northern California
Gender:Female
This unit arrived in California about 9 days after I ordered. There were manufacturing defects on where the screws go to keep the handles in place (unit required the screws to enter from the outside, but the holes on the handles were on the inside so you could never get screwed in) but the unit worked anyway. I purchased this specifically for the catch. While the engine has got a lot of pep and it's certainly does the job, the catch only captures about 20% of the thatch defeating the whole purpose if buying one for the catch. Everytime I hit a small divot the catch jumped and emptied what little it collected back on the lawn.
The other issue is that I noticed is that while it ran like a champ, anytime I came to uneven areas in the lawn I had to strain to get it over the area making it really hard to use and then ofcourse, it dumped everything in the catch when I lifted the unit to keep it moving.
Don't buy it for the clippings catch. By it for the motor and just know that if you need a catch, this is not the unit for you.
No, I would not recommend this to a friend.
Response from worx.comBy Jorge V., Customer Experience, July 22, 2020
Hello there! Thank you for sharing your honest review. The WG850 WORX Dethatcher is designed to care for your lawn with excellent power and reliability. The thatch catcher bag should certainly not be emptying back out after collecting your thatch, and we would be glad to help resolve this with you! Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST for further assistance with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Decent, not w/o some flaws
on July 14, 2020
Posted by: 42Answer
from Detroit
Gender:Female
I'd like give this 3.5 stars. For the price it does what it's supposed to do. It's not self propelled so it's difficult to move it over bumpy/uneven yards. The collection bag flat out doesn't work. I own a lot of Worx tools and like the overall design and quality. For it's price this is a good machine and is more economical than renting one - after 2 uses it's paid for itself.
Response from worx.comBy Jorge V., Customer Experience, July 22, 2020
Hello there! Thank you for sharing your review. We are excited to hear that the WORX dethatcher has functioned well to take care of your lawn! We will be sure to pass up your feedback regarding the catcher bag so that we can continue to improve our products!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Very easy to use and does a great job
on July 20, 2020
Posted by: Gary72
from Westland Mi
Gender:Male
[This review was collected as part of a promotion.] It was easy to put together and love the results after using on our lawn.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
works great
on July 21, 2020
Posted by: Jack 36
from buffalo
Gender:Male
[This review was collected as part of a promotion.] performs exactly the way they describe it. Easy to use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
14" electric dethatcher
on September 5, 2020
Posted by: DonF
from St. Louis, MO.
Gender:Male
The dethatcher did a great job de-thatching the lawn. However, I have three comments:
1) The height of the handle is not adjustable; one height for all.
2) The wheel height kept changing from 1 to 2, which was aggravating.
3) The catcher bag is completely useless; it catches nothing.
1) The height of the handle is not adjustable; one height for all.
2) The wheel height kept changing from 1 to 2, which was aggravating.
3) The catcher bag is completely useless; it catches nothing.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Effective Dethatcher
on September 14, 2020
Posted by: davidlaw62
from Wenatchee, WA
Gender:Male
[This review was collected as part of a promotion.] I bought this a few weeks back to dethatch a pretty sad lawn. The instructions for putting together the unit were a little hard to understand without any writing and the pictures were not super helpful, but I didn't have any trouble figuring it out and putting it together. Just needed to attach the handle. I started with going over the lawn one direction on the highest setting to see how much it would pick up the first time around. I was blown away by how much it picked up. And that was only on the first pass at the highest settings. I am going to go over the lawn again in a perpendicular pattern and at the next lowest setting and I am sure it will pick up a lot more. At the highest setting it was pretty easy to maneuver and was basically like vacuuming your lawn. I used the bag attachment for a few passes but it was not that useful considering how much thatch was being picked up so I just went over the lawn without the bag and cleaned it up afterward with the lawnmower. I am very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com