Customer reviews from worx.com
WORX - 12 AMP 14" Electric Dethatcher - Black
Average customer rating
4.3
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
123
4 Stars
41
3 Stars
16
2 Stars
7
1 Star
9
89%of customers recommend this product.
(
168 out of
189)
Customer Reviews for WORX - 12 AMP 14" Electric Dethatcher - Black
Customer Rating
2
Stopped working
on March 12, 2021
Posted by: Donhindy
from Bluffton sc
Gender:Male
First time using it with 2 50’. 12g extension. Worked fir an hour or so and died
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, March 15, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Works great!
on March 11, 2021
Posted by: Rohonda
from San angelo Texas
Gender:Female
I bought the electric dethatcher so that I would not have to use a rake to do the job. The machine is light and easy to maneuver. The bag is convenient saves my back. The price was reasonable as well. I love that it works so well. I can get it done in half the time. I would recommend this machine to anyone who wants to save time and have a great looking yard. Very happy customer here! Oh and I love the black and orange color of the worx tools!
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, March 15, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Does Excellent job and picks up a lot of thatch.
on March 7, 2021
Posted by: RP56
from Florida
Gender:Male
[This review was collected as part of a promotion.] Bought this dethatcher to do my 1/3 acre yard of zoysia grass which was never dethatched in 8 years. I like the three levels that it can be set at. I use it on the middle level (2) and it really picks up the dead grass without damaging the good grass. It rakes right to the dirt at that level. Make sure your lawn is not wet and use a 12 gauge cord if going over 50 feet to ensure that it has enough power and doesn’t overheat. If it does overheat, it will stop until it cools down. I do small areas at a time (30 x 30 area) and then use my lawn mower to bag the thatch. Works great.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect size!
on February 24, 2021
Posted by: quimby97707
from Bend, Oregon
Gender:Male
[This review was collected as part of a promotion.] This size will allow me to work around sprinklers and trees.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
This is a lightweight
on February 20, 2021
Posted by: SafariDoug
from Steilacoom, WA
Gender:Male
It was a very real workout using the detacher. Lots of real pushing and not a walk behind. Could have been heavier and power driven wheels.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, February 22, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Runs strong
on February 12, 2021
Posted by: TheChad210
from Texas
Gender:Male
[This review was collected as part of a promotion.] Worked really great. I have used it a few times now in the front and backyard. It also pulled out some of the weeds. The bag that it comes with is a little small and fills too much, so I just took it off and used a rake. Overall really good for the price.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
An amazing tool!!
on February 3, 2021
Posted by: Sololola2
from Idaho
Gender:Male
[This review was collected as part of a promotion.] We bought this several weeks ago and since we, at that time, had no snow we were able to try it out immediately. It pulled up the dead grass and will make our grass this spring much healthier. Can't wait to have healthy grass for a change.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lawn Dethatcher
on January 21, 2021
Posted by: razzmom
from Cookietown, ok
Gender:Female
Just got this for my hubby and he really likes it, even if it is electric. Has tried it out and it works well. Waiting for spring to put it to real use.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Dethatcher! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com