Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Super easy to assemble and use!
on August 19, 2021
Posted by: Mistary
from WA
Gender:Female
[This review was collected as part of a promotion.] I am happy with this cordless trimmer. I would give it a 5th star if the battery lasted a little longer and it had just a tad bit more power but overall it is worth the price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on August 23, 2021
Posted by: CM312
from Philadelphia, PA
Gender:Female
[This review was collected as part of a promotion.] This is my second one, my nephew broke the other one trying to help us but hit something and it was bent & could not use. I didn't waste anytime buying another one and couldn't wait to receive it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
longer shaft
on August 27, 2021
Posted by: Mungi
from Bastrop TX
Gender:Male
[This review was collected as part of a promotion.] Upgraded to the longer shaft
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Repeat Customer
on August 29, 2021
Posted by: Repeat
from San Antonio
Gender:Male
[This review was collected as part of a promotion.] This is my third one!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Worth every penny !
on September 3, 2021
Posted by: Cheeka and Ollie
from SW Florida
Gender:Female
So easy to grab and go. Very light and easy to use. I love the wheel feature, you can just walk behind it is like an extremely light lawn mower. It's great ! I love it! I am looking at some of their other products now as well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20V Power 12" String Trimmer
on September 4, 2021
Posted by: Rudy 121
[This review was collected as part of a promotion.] I bought the 20v power string trimmer a few weeks ago and I am glad I did. The product is dependable, works hard, and very lightweight. It is customer friendly and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Made cheap!
on September 6, 2021
Posted by: Vic55
from Louisburg, Kansas
Gender:Female
I bought this about a month ago, first time I used it as a edger after about 15 minutes the screws on the guard was stripped and wouldn't stay tightened. I loved the idea of being able to use it in 3 different positions but you can't expect a screw to stay tight in a plastic fitting! Otherwise it would of been a great product, but for the money not worth it. I also had to buy the second battery which most other brands give you one for this price.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , September 8, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX tools are covered by a three-year manufacturer’s warranty and it covers missing and malfunctioning parts. For warranty eligibility criteria and questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
great for tight spaces
on September 6, 2021
Posted by: Lu B
from northeast PA
Gender:Female
After I took the wheels off, it mowed wonderfully. No electric cord to fight with. The battery did not last long enough to do the entire yard. It is wonderful for those tight spaces and under furniture. Saved a lot of hastle fighting with the electric cord for those hard to get to spaces. Love all the adjustments that other weed wackers do not have.
I would recommend this to a friend!
Written by a customer while visiting worx.com