Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Jamet2
from Florida
Gender:Female
Verified Purchase:Yes
Works great dependable I love my Worx
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Bobby Potter
from Pennsylvania USA
Gender:Male
Verified Purchase:Yes
I am going too make this review short and to the point. We now have 7 workx tools that are used Daly on are property (10 Acres) Battery life has been outstanding and run time is important no problems there. We did have one tool we a problem that was solved with a phone call to workx service number . Problem FIXED ! .
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Dedc12
from Rochester, NY
Gender:Male
Verified Purchase:Yes
Very light trimmer that works well. Power seems to be adequate so far. Assembly instructions/pictures, especially with the wheels are a bit confusing.
Written by a customer while visiting worx.com
Customer Rating
4
Looking for a lightweight trimmer?…you found it!
on July 5, 2026
Posted by: JoJo R
Gender:Female
Verified Purchase:Yes
Lightweight trimmer even with the 20V battery. Its energy should last as long as mine does.
Written by a customer while visiting worx.com
Posted by: Joe Basile
Verified Purchase:Yes
This is not my first Worxx but my third in a 30 plus period. It really gets the trimmings done perfectly. Plus it is easy to use with a number of positions and a long lasting battery. Cannot trim with anything else.
Written by a customer while visiting worx.com
Posted by: TnmamaC
from TN
Gender:Female
Verified Purchase:Yes
Easy to adjust and light weight enough for tender hands
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: EAIN
from IN
Gender:Male
Verified Purchase:Yes
The adjustable handle is cheap and is already moving and won't stay locked
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, June 15, 2026
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Posted by: D Miller
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good results light weight. easy to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com