Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
on July 21, 2021
Posted by: Lrhb
from Houston,texas
Gender:Female
I bought my second one . Love it , it’s so easy to use , lite weight fast Can’t say enough good things about it. Have recommended it to many people
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on July 21, 2021
Posted by: Brown55
from Lancaster , Pa
Gender:Female
[This review was collected as part of a promotion.] I have always had problems using a trimmer in past. I thought I would give it one more try and I am very happy with the Worx Revolution String Trimmer. I like that it is run on a battery and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
No gas
on July 25, 2021
Posted by: Zeggy
from NORTH CAROLINA
Gender:Male
I broke the guide wheel mount on the string shield the secontime I used it. i wish the battery was twice as long so it might run twice as long wish it had a 40 volt system it have more power and last longer that way to the tilt lock in my base won't stay locked wish it had a metal to metal nonslip base tilt lock would have preferred if the wand was fixed at it full length you lock there slips also. All and all I give yo a lame C grade. You need to think on the terms of industrial durability and make extremely hard to break..
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience, July 26, 2021
Hi! Thank you for taking the time to share your experience and review. We recommend purchasing an additional battery to assist with tackling larger tasks. We have a high capacity 20V 4.0Ah lithium battery that will increase your runtime with twice the amp hours of our standard battery. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Simply extraordinary!
on August 3, 2021
Posted by: Soco
from St. Albans, Maine
Gender:Female
I am in my seventies and arthritis makes me unable to handle heavy things in my hands. We already had a trimmer, but it's heavy and loud and cumbersome. Enter WORX! I did most of my 1.5 acre yard on one charge only. When you say it's lightweight, you mean it. Well balanced, easy to use controls, and the wheels are the icing on the cake! The wheels are why I bought it, actually. Don't hesitate to buy this! You won't regret it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Performance is amazing and 20V battery last.
on August 4, 2021
Posted by: Dusty93
from Huber Heights, OH
Gender:Male
I'm happy and my neighbors got one now.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and reliable
on August 5, 2021
Posted by: Will 222
from McKinney TX
Gender:Male
This is my third WORX trimmer since seeing their infomercials in 2006. The WORX trimmer works for me.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great features. Loved the flower saver and choice
on August 6, 2021
Posted by: JD21
from temple,texas
Gender:Female
Great product! Love the lightness , no cord hassle and especially not having to mess with gas and refilling all the time.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Very lightweight, cool feature for price.
on August 10, 2021
Posted by: Mobbink
from Kansas City MO
Gender:Male
This is a very lightweight unit, a bit less power than needed for me so I'll probably be stepping up to the 40v trimmer. This one would be great for light trimming duties for someone who doesn't want the bulk of a larger trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com