Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Review of Worx 12” Trimmer
on July 17, 2021
Posted by: SDBARTLETT
from Ft Plain, NY
Gender:Male
Just received item today. Works great.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
on July 17, 2021
Posted by: bee123
from PA
Gender:Female
[This review was collected as part of a promotion.] Happy with the product
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on July 18, 2021
Posted by: Rusty bx
from Raleigh nc
Gender:Male
[This review was collected as part of a promotion.] Bought it very satisfying
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Features
on July 19, 2021
Posted by: Twig
from Tennessee
Gender:Female
[This review was collected as part of a promotion.] Love the new features and the easy manner which to operate ..I hurt my rotator cuff and was unable to use spring/pull loaded trimmers. I was able to procure a second hand one, I liked it so much I bought a new one due to the new features..it works so well on my property without having to stop and refill with gas or line ..absolute great trimmer been eying other products made by worxs..
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on July 21, 2021
Posted by: Lrhb
from Houston,texas
Gender:Female
I bought my second one . Love it , it’s so easy to use , lite weight fast Can’t say enough good things about it. Have recommended it to many people
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on July 21, 2021
Posted by: Brown55
from Lancaster , Pa
Gender:Female
[This review was collected as part of a promotion.] I have always had problems using a trimmer in past. I thought I would give it one more try and I am very happy with the Worx Revolution String Trimmer. I like that it is run on a battery and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
No gas
on July 25, 2021
Posted by: Zeggy
from NORTH CAROLINA
Gender:Male
I broke the guide wheel mount on the string shield the secontime I used it. i wish the battery was twice as long so it might run twice as long wish it had a 40 volt system it have more power and last longer that way to the tilt lock in my base won't stay locked wish it had a metal to metal nonslip base tilt lock would have preferred if the wand was fixed at it full length you lock there slips also. All and all I give yo a lame C grade. You need to think on the terms of industrial durability and make extremely hard to break..
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience, July 26, 2021
Hi! Thank you for taking the time to share your experience and review. We recommend purchasing an additional battery to assist with tackling larger tasks. We have a high capacity 20V 4.0Ah lithium battery that will increase your runtime with twice the amp hours of our standard battery. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Simply extraordinary!
on August 3, 2021
Posted by: Soco
from St. Albans, Maine
Gender:Female
I am in my seventies and arthritis makes me unable to handle heavy things in my hands. We already had a trimmer, but it's heavy and loud and cumbersome. Enter WORX! I did most of my 1.5 acre yard on one charge only. When you say it's lightweight, you mean it. Well balanced, easy to use controls, and the wheels are the icing on the cake! The wheels are why I bought it, actually. Don't hesitate to buy this! You won't regret it!
I would recommend this to a friend!
Written by a customer while visiting worx.com