Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
on July 2, 2020
Posted by: Patricia71
from cooper, texas
Gender:Female
I wish I had bought this Worx trimmer instead of the Worx trimmer i bought in May.I am a 71 year old woman and the one I bought is both TOO LONG AND TOO HEAVY FOR ME. When I saw the GT Revolution on an infomercial this morning I knew I had bought the wrong Worx.
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Not recommend for left handed users
on June 29, 2020
Posted by: Flanagan
from Sacramento
Gender:Male
Bought this for my father whose left handed and all off the buttons to feed the line and keep it running are designed for right handed users.
Its a pain to use due to the awkward placement.
It seems simple to just have buttons on each side.
It seems simple to just have buttons on each side.
The transitions are not as simple as they look on TV and parts seem cheap.
The power is an issue as well.
The power is an issue as well.
If you have a small yard its a neat tool but overall I wouldn't recommend.
Even as a right handed person id rather use gas powered tools.
Even as a right handed person id rather use gas powered tools.
Instructions are helpful either. I ended up going to YouTube for how to use features.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , July 2, 2020
Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve! We apologize the WORX 20 volt Power Share trimmer did not work out for you.
Thank you for choosing WORX you are greatly appreciated!
Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on June 28, 2020
Posted by: Robbi406
from Niagara Falls NY
Gender:Female
I bought this a couple weeks ago I love it!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Terrific tool
on June 26, 2020
Posted by: TrainmanSTL
from St. Louis, MO
Gender:Male
I purchased this tool to replace a gas-powered trimmer and it works great. The edger feature is especially nice. Now I can also replace my gas-powered edger as well. This is an extra bonus.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Battery does not last like in the commercial
on June 24, 2020
Posted by: Julio1959
from New Richmond Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I bought the trimmer after watching the commercial on TV. It showed it should be able to work for property up to 1 1/2 acres. I have about 1 1/2 acres to mow and the battery will not last just to do around my house and a few trees. I like the trimmer for the most part.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Bought blower and edger
on June 24, 2020
Posted by: jackline
from Wauseon, OH
Gender:Male
[This review was collected as part of a promotion.] I bought this 3 weeks ago as WG928 but can not find how to order string.
really like the trimer and blower The line tangled twice.
really like the trimer and blower The line tangled twice.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 9, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Does the job
on June 23, 2020
Posted by: DAKJ
from Dudley, MA
Gender:Female
My first time using a string trimmer and I am quite happy with it. Easy to handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Not as advertised
on June 21, 2020
Posted by: EMILY31094
from Ga
No good, do not buy!
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 22, 2020
Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve. We apologize the WORX 20 volt Power Share trimmer did not work out for you. Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com