Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Great edger
on June 5, 2021
Posted by: dano1138
from miamisburg, oh
Gender:Male
Good product overall. Easy to change for each task. Battery lasts long, have a small yard so great for all needs.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 9, 2021
Thank you for taking the time to share your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful
on June 10, 2021
Posted by: Cha19
from NJ
Gender:Female
[This review was collected as part of a promotion.] I bought for my son and he love love loves it!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome!!!!
on June 10, 2021
Posted by: Nana61
from White Hall Arkansas
Gender:Female
I bought this weed eater because my fiancé said it was light but does so much more than just weed eat. OMG it’s wonderful!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
SO lightweight yet powerful
on June 11, 2021
Posted by: ZachB
from Madison, WI
Gender:Male
[This review was collected as part of a promotion.] I just used this for the first time and it worked great. It's quiet and light but it packs a punch. Never going back to gas again.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to put together
on June 13, 2021
Posted by: nmn1024
from Waterford CT
Gender:Female
I bought this a couple of weeks ago and love it. Works very well and easy to put together!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Finally a wheel deal
on June 14, 2021
Posted by: Jayfish101
from Bemidji MN
Gender:Male
[This review was collected as part of a promotion.] I have been wishing someone would invent a trimmer that did not have to be lugged around, but would instead glide around on wheels. Thank you WORX for this product! It is also powerful and has the grass around our trees heading for cover. No longer can they sneer at us as we whiz by on a big lawnmower. They too will now be trimmed.
However, who did the directions for assembly and usage? Not someone from this planet. We have spent hours trying to decipher the pages and pictures. Finally all has been assembled and runs, until the wheels fall off. Why can't we simply move the wheels to the mini mower position and they snap in and stay in. There must be a solution that we just don't see. Still, a great mini-mower and as soon as the wheel problem gets fixed, no grass is safe.
However, who did the directions for assembly and usage? Not someone from this planet. We have spent hours trying to decipher the pages and pictures. Finally all has been assembled and runs, until the wheels fall off. Why can't we simply move the wheels to the mini mower position and they snap in and stay in. There must be a solution that we just don't see. Still, a great mini-mower and as soon as the wheel problem gets fixed, no grass is safe.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 17, 2021
Hello! Your welcome and wish no more because WORX is here to deliver power, performance, and innovation! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Reliable product. Does a great job of trimming.
on June 15, 2021
Posted by: bob2716
from Mahwah, NJ
Gender:Male
This is my second Worx trimmer. Bought my first one at a garage sale and used it for ten years. This new one has many of the original features with many improvements.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 16, 2021
Thank you for sharing your experience! Please sign up for our emails at worx.com and be the first to find out about our new innovative products.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
I am so Impressed
on June 20, 2021
Posted by: SGORE
from Bogue Chitto,Ms
Gender:Female
[This review was collected as part of a promotion.] I just received my Trimmer 2 days ago,I Love it, it is light weight .I was concern about how small the spools were,but they last longer than I had expected,
I would recommend this to a friend!
Written by a customer while visiting worx.com