Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Nothing lasts forever
on May 26, 2021
Posted by: Lazyman
from Massachusetts
Gender:Male
I purchased my new one to replace the the one I had that fell apart.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience, May 28, 2021
Hi there! Thank you for sharing your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Powerful and easy to maneuver
on May 27, 2021
Posted by: Mitch760
from Modesto, CA
Gender:Male
I replaced my old, one foot shorter Worx trimmer. The new trimmer is easy to use and does my trimming very well.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 29, 2021
Thank you for sharing your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent weed eater
on May 28, 2021
Posted by: KarenKat
from PA
Gender:Female
[This review was collected as part of a promotion.] This a is a newer one than my mom has. I needed my own and bought this one. It seems to have improved from 3 years ago, ( my mom’s still works too). The head doesn’t move around like hers, which is good. The extra string that is on the handle is great too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on May 28, 2021
Posted by: Meyer
from Lebanon, Nebraska
Gender:Female
[This review was collected as part of a promotion.] It's a nice weed eater
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Could not be happier
on May 28, 2021
Posted by: crawfish
from Rogers, AR
Gender:Male
I have purchased numerous Worx products and have yet to be disappointed. Table, drill, saw, blower, power washer, weed trimmer, all have been very reliable and top quality.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works Great!
on May 30, 2021
Posted by: John WW
from Bismarck ND
Gender:Male
[This review was collected as part of a promotion.] Everything I need for lawn trimming!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light Weight
on May 30, 2021
Posted by: roll1over
from Oregon
Gender:Male
I have used the trimmer 2 times since I received it, it works great the only problem is that the battery does not last as long as I hoped. I am glad I purchased a second battery.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We commonly recommend purchasing an additional battery to assist with tackling larger tasks. We have a high capacity 20V 4.0Ah lithium battery that will increase your runtime with twice the amp hours of our standard battery. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on May 30, 2021
Posted by: Tom Bob
from Dobson NC
Gender:Male
Versatile powerful, fairly priced.
I would recommend this to a friend!
Written by a customer while visiting worx.com