Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
2
Battery
on April 26, 2021
Posted by: Stickwah
from Buffalo NY
Gender:Male
[This review was collected as part of a promotion.] I bought your first trimmer last summer and always have issues putting and taking off the battery its very hard to do. This spring having the same problem to the point once it is on can't get it off. Why is it so hard to take of and on? I also have your blower and don't have that problem slides on and off very easy.
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy and comfortable
on May 1, 2021
Posted by: Austin71
from Massillon, OH
Gender:Male
I bought this trimmer about 3 weeks ago and I am surprised at how easy it is to operate just like the commercials say.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent tool!
on May 10, 2021
Posted by: Bic 6321
from Portland, OR
Gender:Male
[This review was collected as part of a promotion.] The tool can work for 3 purposes with easy conversion.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great value for the price
on May 11, 2021
Posted by: Ole Lefty
from Mount Holly, NC
Gender:Male
This product has lived up to my expectations.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on May 11, 2021
Posted by: Jay C
from Columbia SC
Gender:Female
Had trouble figuring out the proper way to attach wheels & how to hold it for weed eating. Otherwise love the convenience.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 14, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please contact our Solution Center for any assistance!
Written by a customer while visiting worx.com
Customer Rating
4
So light and easy to use
on May 12, 2021
Posted by: Jefus
from Texas
Gender:Male
Hassle free easy to monuver around the edges
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , May 14, 2021
Hi there! It's great to hear our tools are easy to maneuver while tackling your lawn and garden tasks. Contact our Solution Center Team for any assistance. We'd be happy to help!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use & does GREAT job
on May 13, 2021
Posted by: Poppy John
from Shawnee, Kansas
Gender:Male
[This review was collected as part of a promotion.] It finally made it to my house using it weekly
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Even I can use this
on May 14, 2021
Posted by: Shirl P
from Portage pa
Gender:Female
[This review was collected as part of a promotion.] First time ever weed eating and it was so easy to use!
I would recommend this to a friend!
Written by a customer while visiting worx.com