Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6 out of 5
4.6
(980 Reviews)
Open Ratings Snapshot
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product. 
(
853 out of 935
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4 out of 5
4
Lightweight, cuts well, easy to use
on September 4, 2023
Posted by: Bigabs
from Long Beach CA
[This review was collected as part of a promotion.] This is a well-made product, lightweight yet robust, and quick to assemble out of the box. I like the ease of switching from regular weedeater to using the wheels for guided edge trimming - that is a nifty design feature! The battery lasts about 30 minutes, so that is a little short (-1 star), but overall I'm still glad to have made this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Love this product!
on September 3, 2023
Posted by: Jjjs
from Wurtsboro MY
Gender:Female
The new features are awesome. Lightweight, easy to use! I love helping my husband with yardwork, but most tools are too heavy for me to manage. This Weedwhacker/edger is amazing I love it. Thank you for the upgrades of extension handle, auto thread feed and new wheel positions! My second WORX weedwacker/edger and there is nothing wrong with the one I bought 7+ years ago… just wanted the upgrades!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great Features
on August 31, 2023
Posted by: futuremorebuys
from LA
Gender:Female
LOVE! LOVE! Love this product. It's lightweight. It can be extended or shortened to suit your height. It even comes with wheels if you want to use is as a min-mower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
On My Second One
on August 27, 2023
Posted by: Ocnlvrva
from Virginia
Gender:Female
[This review was collected as part of a promotion.] As my title says, yes I am on my second one. Only need one part for my first (which happens to be out of stock currently) and when I can order it, I will be handing it down to my grandson. Love it, easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Just Worx
on August 26, 2023
Posted by: bmitchel19
from Brighton Michigan
Gender:Male
[This review was collected as part of a promotion.] I have several Worx tools and they are all high quality,, well thought out tools that do the job. Most have an unexpected feature that you didn't know you would love. This trimmer replaced another brand battery trimmer. It works better and is easier for me or my wife to use. We love the wheel feature.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great features
on August 25, 2023
Posted by: Herbie 2
from Saint Francis, WI
Gender:Female
[This review was collected as part of a promotion.] The new string trimmer is worth the investment. The three features are so easy to use. The weight of the trimmer makes for ease in using.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
My wife loves it!!
on August 24, 2023
Posted by: 1234569
from Franklin IN
Gender:Male
My wife is very small. 5 ft. 100 pounds. Trimmer is light weieght and collapsable down to her size. It does great on normal trimming an edging that you keep up with. Works it pretty hard in really big heavy stuff. We mow professionally a few days a week and suprisingly they hold up a coupe years. We carry five or six batteries an it will get her thru the day. She loves it so i do too.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3 out of 5
3
Too hard to convert
on August 20, 2023
Posted by: Corenthia
from South carolina
Gender:Female
I found this edger to be the difficult to convert to its other positions. As a small woman I found it almost impossible to turn the head for the edger. Sometimes I just give up and put the edger away. The feed button is too far from the
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, August 22, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG170 did not meet your expectations. We appreciate your feedback as this will help us to improve with our products. -Shelby L.
Written by a customer while visiting worx.com
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