Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
2
Instruction book is a joke.
on July 29, 2020
Posted by: Spicewood47129
from New Albany IN
Gender:Female
Wheels for the edger are ridiculous. The just slide and sit. Not fastened. Keep falling off. Power is average. Two strings would be better. I am 5’5” tall and felt like I had to keep bending over to trim and edge.
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , August 4, 2020
Greetings from WORX! We appreciate the honest feedback! We apologize the WORX 20 volt Power share GT has been causing much difficulties For further assistance we would recommend contacting the WORX Solutions Center toll free at 1-866-354-9679 Monday through Friday 9 am through 6 pm EST.
Thank you for choosing WORX you are greatly appreciated!
Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Better battery
on July 28, 2020
Posted by: Starmae1726
from Beaverdam KY
Gender:Female
[This review was collected as part of a promotion.] The 4hr battery doesn't last 4hrs it went dead about an HR in to weed eating. But other then that it's a good weed eater
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use, a great product
on July 28, 2020
Posted by: Lindina
from Willowick, Ohio
Gender:Male
I made a wise purchase, happy that I did
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great very light
on July 27, 2020
Posted by: dco24
from NM
Gender:Male
[This review was collected as part of a promotion.] Very light and extension handle is great feature
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 20, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy Geezer
on July 26, 2020
Posted by: WadeWeed
from New Mexico
Gender:Male
I’m not as young as I would like to be. But I’m young enough to use my Worx string edger.
My neighbor Annie saw me at work with my Worx and she asked if I could somehow work with her, promising to work with me.
My neighbor Annie saw me at work with my Worx and she asked if I could somehow work with her, promising to work with me.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 19, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on July 26, 2020
Posted by: JBFS
from Lakeland, Fl.
Gender:Female
We love the trimmer, its so light weight. We bought an extra battery so we could finish our whole yard (for the size of the yard).
My question is...I've been trying to register it since we got it in June but I can not find the sku. Where is it?
My question is...I've been trying to register it since we got it in June but I can not find the sku. Where is it?
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
LOVE, LOVE this trimmer
on July 26, 2020
Posted by: Darral
from PA
It is so easy to use, the weight and the length you can adjust the trimmer to. So pleasant to be done trimming and my arms aren’t in pain. I am 5 ft and 73 yrs young.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 20, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Good tool, it’s reliable, lightweight, easy to use
on July 26, 2020
Posted by: Tahmahawk
from Washington
Gender:Male
[This review was collected as part of a promotion.] I bought this about three months ago I use it and I am very happy with it, I would recommended to all of my friends, in fact I will buy it for a Birthday’s gift.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 20, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com