Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Nice product
on August 3, 2020
Posted by: embailey3699
from Springfield, MO
Gender:Male
[This review was collected as part of a promotion.] The only items I did not like was the life of the battery and the life of the line. Overall a nice product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Ease of use
on August 3, 2020
Posted by: Stanley846
from New Haven,Ct
Gender:Male
My 2nd purchase of this tool. My son borrowed my 1st one and liked it so much that he was slow to return it. When he asked for it the second time I told him to keep it as a gift and bought another one for my self.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 15, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on August 3, 2020
Posted by: Cassidy
from North Carolina
Gender:Female
[This review was collected as part of a promotion.] I’m so happy I got this trimmer. I can adjust the handle to suit me it’s not heavy at all. Very easy to use and it does an excellent job. Very happy.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 15, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Worst Work Trimmer Yet
on August 2, 2020
Posted by: NancyGA
from Dallas, GA
Gender:Female
This is my third or fourth Word Trimmer and though I purchased it over a year ago, I used it for the first time today. I have arthritis in my thumb joints and this model (not the past models) made my hands hurt and shake for hours. This model uses more battery power. It lasted 30 minutes. It also eats line like it is starving. Half way through the edging I had to get my older model to finish the job. The new trimmer would feed new line and 2 seconds later it was needing more. With the older model, I have to stop and manually advance the line. It gets tiring and was why I purchased the new model. Big Mistake.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 5, 2020
Hello there Valued Worx Customer! We greatly appreciate your honest feedback and review and will pass it along to the appropriate department. I am more than happy to help. . Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Just received my Worx trimmer
on August 2, 2020
Posted by: Yard work Pam
from Wisconsin
Gender:Female
Purchased this trimmer for my wife. She Loves It!!!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 15, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Does a super job!
on August 2, 2020
Posted by: David88
from Charlotte, NC
Gender:Male
I bought this about a month ago after trying out several other brands. They were either too big, too hard to hand or defective. The WORKS has everything I wanted and more! I just LOVE the string feed feature. My original string trimmer was the original WORX NiCad trimmer...this is so much better! Way to go WORX!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 15, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
I like it a lot
on August 2, 2020
Posted by: Tigg
from Renovo Pa
Gender:Male
It works great but I should have bought an extra battery can’t get my whole yard done on a charge
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on August 2, 2020
Posted by: Drummer51
from South Carolina
Gender:Male
I bought this about 3- weeks ago and am totally amazed by how easy and light it is to use
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 15, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com