Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
I am in my late 70's and this weed eater is light
on August 26, 2020
Posted by: Betty Sue
from Norfolk, VA
Gender:Female
[This review was collected as part of a promotion.] This is the second one I bought. The first one I gave to my daughter. I love it and it really easy to use. So glad I bought it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Best gift I gave!
on August 26, 2020
Posted by: lb1974
from St. Louis, MO
Gender:Female
[This review was collected as part of a promotion.] I bought this for my mom after she saw one that I have even though mine isn't this fancy one. I have the older version. She hated having to "bump" a weed eater to get line that I knew I had to get this for her. She was SO impressed that all she has to do is push a button to get more line! She also couldn't believe all of the other features on here like the flower guard & the fact that it's also a mini-mower. She's tiny so the fact that it's adjustable is great, too. She loves working in her yard so I'll be getting her more Worx tools. Mostly to keep her from borrowing mine! LOL!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use. Lightweight.
on August 26, 2020
Posted by: Buzz6997
from Rockford,IL
Gender:Male
[This review was collected as part of a promotion.] I bought this product almost a month ago and it works great. My wife even uses it and loves it!!! Would buy again!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Like the edger
on August 26, 2020
Posted by: LEO127
from York
Gender:Male
[This review was collected as part of a promotion.] I Brought this a month or so.and I
Love it
Love it
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
on August 25, 2020
Posted by: Cats43
from Kentucky
Gender:Female
Used it one time the plastic black grad broke off it is a waste of money
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 26, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Light easy to handle
on August 25, 2020
Posted by: Johnsok12
from Papillion Ne
Gender:Male
[This review was collected as part of a promotion.] Had a gas trimmer was very heavy the Worx is very light and easy to handle
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Overall best design
on August 25, 2020
Posted by: Patsy11
from Roseburg, OR
Gender:Female
I bought your combo package of saw and drill and was immediately impressed with its great quality and use. And after having to return a weed eater from another company after a few uses because it seized up, I immediately ordered a Worx! The minute I pulled it out of the box, it was complete with only the guard to be attached. It is completely adjustable. And the power of this unit is amazing. I cut thru stems and thick grass with ease. I showed it to my sister, let her try it, and immediately she ordered one. Thanks Worx for your great products.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Best Tools I have EVER used.
on August 24, 2020
Posted by: Anonymous
from GA
Gender:Female
I am a short female in my mid 50's and these tools are the absolute best in the world. They have the power to get the job done, above and beyond! This is the 3rd weed eater I have bought from Worx. My first 2 are still running and fully operational and going strong...other than replacing the little orange bump guard on the bottom of one of them. They are light enough where I don't hurt my back and suffer through my chores and I can get all of my weed eating done in one day. Keep 'em rolling out, Worx...and as long as you do, I won't be looking back to anyone else. Love, Love, Love you all for making these superior products for everyone.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com