Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy to use.
on August 31, 2020
Posted by: Danzel
Gender:Male
[This review was collected as part of a promotion.] I've used my new one three times so for, and I find it just as good as my last model. (even better)
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on September 1, 2020
Posted by: DonnaHA
from Littleton, NC
I replaced my ailing Workx trimmer that I have had at least 10 years. I replaced it with the same brand as I have thoroughly enjoyed my previous trimmer. I was hoping to buy replacement parts for it but considering its age, I wasn't surprised replacement parts were unavailable. I do hate that we have to send so many tools to the landfill.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
So easy
on September 2, 2020
Posted by: Mary3599
from Union, ohio
Gender:Female
[This review was collected as part of a promotion.] In the past ten years I have purchased 10 trimmers and none of them lasted long or were effective. How refreshing to get an easy to use trimmer that works so well. Plus putting the string on is so easy. No more rewinding spools with my arthritic hands.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool, Great Features
on September 2, 2020
Posted by: Buck66
from Massillon Ohio
Gender:Male
[This review was collected as part of a promotion.] I purchased the WORX GT a month ago and I'm very happy with my WORX. It's versatile, so easy to handle and the different configuration makes my yard work so much easier and faster.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
on September 2, 2020
Posted by: Barbie543
from Lake Placid,Fl.
Gender:Female
I bought this a month ago and finally had the opportunity to use it and have had nothing but trouble since. First the wheels kept coming off and still do and now the guard keeps coming off. I am a woman and needless to say this is very challenging.Now I can't use it at
all. Any suggestions?
all. Any suggestions?
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 4, 2020
Hello!
We apologize for any inconvenience you are having with your tool. We appreciate your taking the time to share your feedback. Our tools are covered by a 3-year warranty. Please check your email for further assistance on this matter. Thank you for choosing WORX!
We apologize for any inconvenience you are having with your tool. We appreciate your taking the time to share your feedback. Our tools are covered by a 3-year warranty. Please check your email for further assistance on this matter. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect !
on September 3, 2020
Posted by: Frodo316
from San Jose, California
Gender:Male
[This review was collected as part of a promotion.] This is my second Worx string trimmer, and Worx has done themselves proud with this improved product! It's sturdy, has a larger battery, is adjustable for folks of differing heights, and the automatic string feed feature is brilliant!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great experience
on September 3, 2020
Posted by: Good one
from Albany
Gender:Female
[This review was collected as part of a promotion.] This is my second weed eater. The new battery feature is real nice to know where you are.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on September 3, 2020
Posted by: Doclevy2
from Harpers Ferry, WV
Gender:Male
I had an older trimmer/edger that I loved but when I moved the battery and charger got lost. Bought the newer model (didn’t cost much more than replacing the battery and charger) Not disappointed. Even better than the old one.
I would recommend this to a friend!
Response from worx.comBy Brianna H, customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com