Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
on August 30, 2020
Posted by: Gene2
Gender:Male
When are you going to have the double string
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, September 1, 2020
Hello!
If you are ever in need of extra spools, we offer the Spools for Life program. The Spools for Life program offers a pack of 6 spools, and we only ask that you cover the shipping costs of $8.93 plus applicable taxes, per pack order. To purchase these spools may be found on the WORX website under model number WA0010. https://www.worx.com/free-trimmer-spools-for-life-wa0010.html or contact our Solution Center Team at 1-866-354-9679 M-F 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
If you are ever in need of extra spools, we offer the Spools for Life program. The Spools for Life program offers a pack of 6 spools, and we only ask that you cover the shipping costs of $8.93 plus applicable taxes, per pack order. To purchase these spools may be found on the WORX website under model number WA0010. https://www.worx.com/free-trimmer-spools-for-life-wa0010.html or contact our Solution Center Team at 1-866-354-9679 M-F 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on August 29, 2020
Posted by: Lawn keeper
from Hatfield, Pa.
Gender:Female
I switched from an electric trimmer to the battery powered Worx and I love it! I feel like a kid with a new toy! I own a corner lot and there is a lot of trimming. So much easier and quicker now!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Expereince, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Auxiliary Handle
on August 29, 2020
Posted by: Fern Lady
from Mannington, WV
Gender:Female
I had an older Worx trimmer that I loved. But this new model with the improved handle, I'm not sure I like it. The handle is to long for me, I'm still trying to adjust it. I don't think it needed changed from the old model. New and improved isn't always better.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , September 1, 2020
Hi!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. Thank you for choosing WORX!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Met my expectations, very comfortable.
on August 29, 2020
Posted by: roseball
from Trappe, Md
Gender:Female
I have an electric Worx weed eater also, but there are places I couldn't reach with it. I decided to give this a try. It worked great! I would definitely recommend it to others. Due to my age, gas powered weeders are hard to start and too heavy.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Better than expected quality and functionality
on August 29, 2020
Posted by: Why 27
from Delaware
Gender:Male
The trimmer works well and is light enough to be easily handled
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
easy to use product
on August 29, 2020
Posted by: jimbo58
from Staten Island, NY
Gender:Male
[This review was collected as part of a promotion.] Purchased a few weeks ago. Product easy to use and multifunctional
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful tool!
on August 28, 2020
Posted by: brad99
from Virginia
Gender:Male
[This review was collected as part of a promotion.] I bought this a few weeks ago and I’m so glad I did. My gas weed eater quit working so I decided to give the WORX battery powered one a try. It’s powerful and cut y’all grass with no problem. I hadn’t been able to do any trim work for a few weeks so I was really able to put it to the test. I like the quick assembly and self feeding line. I was really impressed with the battery life and I was also really pleased the battery works with the leaf blower and are interchangeable.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Best Edger!! Better than a blade
on August 27, 2020
Posted by: Maximus13
from Lexington, SC
Gender:Male
[This review was collected as part of a promotion.] In SC, we have Bermuda grass which is tough. I was pleasantly surprised that a string edger handles it so effortlessly. Goodbye blade edger!! My WORX edger provides crisp, clean lines and slices that Bermuda like a hot knife through butter!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com