Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
easy to use product
on August 29, 2020
Posted by: jimbo58
from Staten Island, NY
Gender:Male
[This review was collected as part of a promotion.] Purchased a few weeks ago. Product easy to use and multifunctional
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Better than expected quality and functionality
on August 29, 2020
Posted by: Why 27
from Delaware
Gender:Male
The trimmer works well and is light enough to be easily handled
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Met my expectations, very comfortable.
on August 29, 2020
Posted by: roseball
from Trappe, Md
Gender:Female
I have an electric Worx weed eater also, but there are places I couldn't reach with it. I decided to give this a try. It worked great! I would definitely recommend it to others. Due to my age, gas powered weeders are hard to start and too heavy.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Auxiliary Handle
on August 29, 2020
Posted by: Fern Lady
from Mannington, WV
Gender:Female
I had an older Worx trimmer that I loved. But this new model with the improved handle, I'm not sure I like it. The handle is to long for me, I'm still trying to adjust it. I don't think it needed changed from the old model. New and improved isn't always better.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , September 1, 2020
Hi!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. Thank you for choosing WORX!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on August 29, 2020
Posted by: Lawn keeper
from Hatfield, Pa.
Gender:Female
I switched from an electric trimmer to the battery powered Worx and I love it! I feel like a kid with a new toy! I own a corner lot and there is a lot of trimming. So much easier and quicker now!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Expereince, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on August 30, 2020
Posted by: Gene2
Gender:Male
When are you going to have the double string
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, September 1, 2020
Hello!
If you are ever in need of extra spools, we offer the Spools for Life program. The Spools for Life program offers a pack of 6 spools, and we only ask that you cover the shipping costs of $8.93 plus applicable taxes, per pack order. To purchase these spools may be found on the WORX website under model number WA0010. https://www.worx.com/free-trimmer-spools-for-life-wa0010.html or contact our Solution Center Team at 1-866-354-9679 M-F 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
If you are ever in need of extra spools, we offer the Spools for Life program. The Spools for Life program offers a pack of 6 spools, and we only ask that you cover the shipping costs of $8.93 plus applicable taxes, per pack order. To purchase these spools may be found on the WORX website under model number WA0010. https://www.worx.com/free-trimmer-spools-for-life-wa0010.html or contact our Solution Center Team at 1-866-354-9679 M-F 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on August 30, 2020
Posted by: noworries
from north caroline
Gender:Male
[This review was collected as part of a promotion.] I love these so well they work well and the 20 volt power last. the best part is my wife likes so much she took it over. one less job for me
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great feature and price
on August 30, 2020
Posted by: CC 2020
from Decatur TN
Gender:Female
[This review was collected as part of a promotion.] We are very happy with this purchase and have been customers for years
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com