Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
So easy
on September 2, 2020
Posted by: Mary3599
from Union, ohio
Gender:Female
[This review was collected as part of a promotion.] In the past ten years I have purchased 10 trimmers and none of them lasted long or were effective. How refreshing to get an easy to use trimmer that works so well. Plus putting the string on is so easy. No more rewinding spools with my arthritic hands.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on September 1, 2020
Posted by: DonnaHA
from Littleton, NC
I replaced my ailing Workx trimmer that I have had at least 10 years. I replaced it with the same brand as I have thoroughly enjoyed my previous trimmer. I was hoping to buy replacement parts for it but considering its age, I wasn't surprised replacement parts were unavailable. I do hate that we have to send so many tools to the landfill.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use.
on August 31, 2020
Posted by: Danzel
Gender:Male
[This review was collected as part of a promotion.] I've used my new one three times so for, and I find it just as good as my last model. (even better)
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great feature and price
on August 30, 2020
Posted by: CC 2020
from Decatur TN
Gender:Female
[This review was collected as part of a promotion.] We are very happy with this purchase and have been customers for years
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on August 30, 2020
Posted by: noworries
from north caroline
Gender:Male
[This review was collected as part of a promotion.] I love these so well they work well and the 20 volt power last. the best part is my wife likes so much she took it over. one less job for me
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
on August 30, 2020
Posted by: Gene2
Gender:Male
When are you going to have the double string
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, September 1, 2020
Hello!
If you are ever in need of extra spools, we offer the Spools for Life program. The Spools for Life program offers a pack of 6 spools, and we only ask that you cover the shipping costs of $8.93 plus applicable taxes, per pack order. To purchase these spools may be found on the WORX website under model number WA0010. https://www.worx.com/free-trimmer-spools-for-life-wa0010.html or contact our Solution Center Team at 1-866-354-9679 M-F 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
If you are ever in need of extra spools, we offer the Spools for Life program. The Spools for Life program offers a pack of 6 spools, and we only ask that you cover the shipping costs of $8.93 plus applicable taxes, per pack order. To purchase these spools may be found on the WORX website under model number WA0010. https://www.worx.com/free-trimmer-spools-for-life-wa0010.html or contact our Solution Center Team at 1-866-354-9679 M-F 9 a.m.-6 p.m. EST for further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!
on August 29, 2020
Posted by: Lawn keeper
from Hatfield, Pa.
Gender:Female
I switched from an electric trimmer to the battery powered Worx and I love it! I feel like a kid with a new toy! I own a corner lot and there is a lot of trimming. So much easier and quicker now!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Expereince, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Auxiliary Handle
on August 29, 2020
Posted by: Fern Lady
from Mannington, WV
Gender:Female
I had an older Worx trimmer that I loved. But this new model with the improved handle, I'm not sure I like it. The handle is to long for me, I'm still trying to adjust it. I don't think it needed changed from the old model. New and improved isn't always better.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , September 1, 2020
Hi!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. Thank you for choosing WORX!
We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. Thank you for choosing WORX!
Written by a customer while visiting worx.com