Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
Weed wacker
on September 7, 2020
Posted by: Guaza23
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] It’s an average tool ... but doesn’t have the power like electric or mixed gas
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 14, 2020
Hi there!
Thank you for taking the time to share your experience. Your review helps us improve our products. We will make sure to pass your feedback up to the appropriate department. If you experience any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Thank you for taking the time to share your experience. Your review helps us improve our products. We will make sure to pass your feedback up to the appropriate department. If you experience any issues, please give our customer service line a call at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance. We are happy to help!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
String trimmer on wheels
on September 6, 2020
Posted by: NYSteve
from Westchester NY
Gender:Male
[This review was collected as part of a promotion.] 3 weeks and works as advertised.... seems it will last a long time.
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on September 6, 2020
Posted by: Judy57
from Michigan
Gender:Female
Love my worx trimmer. It works great and I love it so much I purchased another to have on hand sould my original crash! (I’ve had it for 3 years) I have used if almost everyday this summer. Best trimmer ever. My husband likes it better than his gas. Light weight and very user friendly.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lots of Power
on September 6, 2020
Posted by: Possum Belly
from Brookville, Ohio
Gender:Male
[This review was collected as part of a promotion.] Battery life is excellent!!! Tackled my "country" weeds with no problem. I would definitely recommend this product...
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love the extra length!
on September 5, 2020
Posted by: Roadeye
from Lancaster, Ohio
Gender:Male
I'm a tall old man. I love the extra foot of length, and the light weight!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Eeeeh
on September 5, 2020
Posted by: Hneuff
from Lexington, KY
Gender:Female
I just received this, and I can't say I'm thrilled with it. I have a 10 year oldone and couldn't find a battery for it in stock - my battery won't hold a charge, so thought I'd get a new one. Definitely NOT made for left handers!!!!!! The older one you could switch hands and change the bottom trimmer part MUCH easier. This one takes much more work and as a left hander need to hold in a very uncomfortable position to use it. Have only used once, so may get used to it, but first impression is not great.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience, September 14, 2020
Greetings! Thank you for taking the time to share your experience. Your review helps us improve our products. We will make sure to pass your feedback up to the appropriate department. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for any further assistance.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Exceeds expectations
on September 5, 2020
Posted by: Garv21
from NJ
Gender:Male
[This review was collected as part of a promotion.] This year I have started to replace all my gas lawn equipment for electric / battery powered. I have a relatively small 1/4 acre lot to maintain and also wanted to hand off lawn maintenance to my high school ages son. The Worx trimmer is a great addition to my set of tools and performs fine as a trimmer. What I find more impressive is it’s ability to edge. Before the Worx I used a dedicated edger with steel blade... I find this Worx trimmer performs as well if not better in defining a very clean edge. The trimmer string is strong and last a long time even when edging so very pleased with its performance. I would definitely recommend.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
I really like the push button string release.
on September 5, 2020
Posted by: Gopher65
from Kansas City, Mo
Gender:Male
[This review was collected as part of a promotion.] This is the third WORX trimmer I have purchased and it is much better than the previous versions. I would recommend this trimmer/edger to anyone wanting a quality product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com