Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Best string trimmer ever
on August 20, 2020
Posted by: jrr1952
from Lakeland Florida
Gender:Male
Bought a month ago as a upgrade from an older version of a Worx trimmer. Old version still worked but I wanted another battery and bought the upgrade. Like the longer handle and the light weight.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Best Lawn Trimmer / Wheeled Edger
on August 20, 2020
Posted by: Viper 64
from Wilmington, NC
Gender:Male
[This review was collected as part of a promotion.] I am on my Third 20V GT trimmer and never had a problem. The batteries work for a long time. I donated my first two GT to Habit for Humanity, so I could get the new one with the automatic line feed/
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works extremely well!
on August 20, 2020
Posted by: Grammy K
from Pierre Part, LA
Gender:Female
Bought this a few weeks ago and works great. Very easy to handle and operate.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 13, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
12" String Trimmer
on August 21, 2020
Posted by: Smash
from Houston, Texas
Gender:Female
[This review was collected as part of a promotion.] I bought this trimmer last month and use it every week. I love the ease of edging and how lightweight it is. I always get comments about how straight my edging is and I tell them about my trimmer. I truly love this trimmer so much I have recommend it to my neighbors.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Happy with the product, less so w the directions
on August 21, 2020
Posted by: jlync09
from Cherry Hill, NJ
Gender:Male
I bought this string trimmer due to the recommendation of a neighbor and am pleased with the battery life and the spool advancement. I couldn't get it set up until I asked my neighbor.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product!
on August 22, 2020
Posted by: John 637
Gender:Male
[This review was collected as part of a promotion.] Great product, light weight, easy to use and best of all battery powered.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Sparks Family
on August 22, 2020
Posted by: SparkyII
from Puyallup WA
Gender:Male
I does not work as a edger for my lawn because the ground is too uneven. I'd like to return the edger and get a refund. Please send me instructions on how to return it.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , September 1, 2020
Hi there!
Please call our Solution Center Team at 866-354-9679 M-F 9 a.m.- 6 p.m. EST so we may further assist you with this matter!
Thank you for choosing WORX!
Please call our Solution Center Team at 866-354-9679 M-F 9 a.m.- 6 p.m. EST so we may further assist you with this matter!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Work horse!
on August 22, 2020
Posted by: Juju2020
from Binghamton, NY
Gender:Female
[This review was collected as part of a promotion.] I bought this trimmer about two weeks ago. It is as light and powerful as advertised!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com