Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Too weak
on September 18, 2020
Posted by: Darian1718
from Missouri
Gender:Male
Not powerful enough. Holding the button down to long hurts my thumb, should have been creative with that part.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, September 22, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
the line last a long time.
on September 16, 2020
Posted by: martytoto
from wv
Gender:Male
[This review was collected as part of a promotion.] the line is the best i have evry had
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 17, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Excellant
on September 15, 2020
Posted by: David 42
from Murrells Inlet, SC
Gender:Male
Worx works exactly as advertised.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 17, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Just as described. Perfect
on September 14, 2020
Posted by: SharonF
from Vienna, VA
Gender:Female
[This review was collected as part of a promotion.] I love this weed wacker. It is light weight and has a lot of power. I planted Ivy and it was taking over. This put a neat line where I wanted it to stop. I love it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 17, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Fantastic trimmer
on September 13, 2020
Posted by: The bat
from Palmyra New Jersey
Gender:Male
Had old version for years this is even better with changes made
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 22, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great Trimmer/Edger
on September 12, 2020
Posted by: Dennis Graham
from The Village, Florida
Gender:Male
[This review was collected as part of a promotion.] It is very difficult to turn the head 90 degrees into the edger mode. The first one I bought When I tried to turn it into edger mode following the instructions it broke and then would only spin and would not lock into place. I have to tape it into place. Bought the second one and could not get it to turn into edger mode either but I did not break it. I now have two, one for trimming and one for edging and I don't try to turn the heads. Please someone from Worx tell me how to turn it into edge mode without something breading. Do you have a video?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on September 12, 2020
Posted by: Tim1961
from South Bend, IN
Gender:Male
I have purchased & used the Worx tools for several years. I run a lawn service & recommend them constantly. I recently ordered the 3-in-1 trimmer & was astonished to learn that I will only get 1 battery with it, why? I really love this product & l would like to continue using them. I even plan on ordering the trimmer as a gift for my family and friends.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome
on September 11, 2020
Posted by: Bill 12345
from Maysville NC
Gender:Male
This is my second worx weedwhacker...This one has a longer shaft and seems to work perfectly for my needs.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 22, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com