Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great product and good value
on December 8, 2020
Posted by: John28511
from Millville, DE
Gender:Male
I bought this a little while ago. It is the best trimmer/edger I have ever used. It does a great job edging, trimming and mowing.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 10, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on November 12, 2020
Posted by: Carol 1956
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] I haven't use the weed wacher but it is well made easy to use
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer and how easy it is to use! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
What I was looking for
on November 7, 2020
Posted by: Anonymous
from Pine Grove, CA.
Gender:Male
[This review was collected as part of a promotion.] I bought it because it needs no gas and is easy to start! Just flip the switch. Works as well as my Husqvarna trimmer and cuts down pine, cedar and oak saplings. Great product!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
on November 4, 2020
Posted by: Anonymous
from Clay Alabama
Gender:Female
[This review was collected as part of a promotion.] Finally, I have a female friendly yard tool. I am thrilled by the easy use of the edger. It makes me want to do the yard. I even got a year supply of edger string. Thanks Worx
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience , November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Weed trimmer/edger
on October 29, 2020
Posted by: Artie336
from Morristown, Tennessee.
Gender:Male
Lightweight and very easy to use. Has enough power for me to do my yardwork.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on October 28, 2020
Posted by: Anonymous
from Fresno, California
Gender:Male
[This review was collected as part of a promotion.] This is my second one I have bought it’s a great tool
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 3, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Good function not so great battery
on October 22, 2020
Posted by: Foggy Notion
from NJ
Gender:Male
[This review was collected as part of a promotion.] The unit works great as a replacement for my old trimmer. However, the battery supplied with the unit is not exactly the same as my old 20 volt batteries. While the old batteries work, they have to be jammed into the trimmer. It would have been nice of the old batteries worked the same.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 4, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great Edger, Does NOT Overeat Its String!
on October 20, 2020
Posted by: Bob6866
from Centerville, Ohio
Gender:Male
I got so frustrated with the corded big-name brand string trimmer/edger, what with it going through an entire spool of line every time I trimmed my suburban lawn, I trashed it and bought the cordless Worx Trimmer/Edger WG170.2. This Worx trimmer/edger is really amazing. The trimming is fairly typical, but the edging is unbelievable. It cuts through the grass/thatch/dirt along the sidewalks/curbs like a razor, leaving a clean, straight edge....and it hardly uses any string! When it is time for more string (after going through the 3 spools that came with the trimmer), no worries - this came with free string for life (but ya’ gotta’ pay shipping).
I like this trimmer/edger so much that I’ve bought two more for my sons-in-law for Christmas presents. Turns out theirs are a little better – theirs come with the 4 amp-hour battery, mine is the 2 amp-hour.
One-star deduction for the horrible owner’s/instruction manual. I’m really surprised that Worx would put out a manual like that. This trimmer/edger has many features, and some are “hidden” – that is, it’s not obvious how to use them. The manual has a bunch of cryptic illustrations attempting to show how things work. There are some words, referring back to the pictures, but they’re not helpful. I actually had to watch some Youtube videos to figure out how things work.
I would recommend this to a friend!
Written by a customer while visiting worx.com