Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy to use and Versatile
on April 11, 2021
Posted by: Anna22
Gender:Female
Bought a month ago and am loving it! Light weight and easy to assemble. Great combination weed wacker, edger, and mini mower. Perfect for my small townhouse lawns. Battery lasted multiple days worth of edging. It is light weight and easy to control. The adjustable handle was greatly appreciated. Highly recommend!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer strong lite weight and very reliable
on April 9, 2021
Posted by: Anonymous
from Spring,Texas
Gender:Male
This is my second trimmer. The first one lasted over three years. i was glad to see the old batteries work on the new one. excellent product
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
A couple of improvements but can't get the job don
on April 9, 2021
Posted by: cmp9969
from Prince WIlliam, VA
Gender:Male
[This review was collected as part of a promotion.] I was excited to get the new trimmer with the command feed. I didn't need a battery since I have three. The good is that the command feed works and the flower guard stays put when you retract it. Also, the spool holder is a nice feature. The ugly is the little white stripe to guide edging isn't there. I didn't realize how much I used that until it being absent. Also ugly is the way to convert from trimmer to edger and make other adjustments. On my older worx trimmer, these were simple lift, pull, and twist or push a button and adjust. You now have to turn a dial before completing the conversion process and ensure you put it back. There doesn't seem to be any reason for this extra step and it is annoying. The bad: this couldn't even finish edging a driveway and sidewalk. When I put another charged battery to finish that and to continue with trimming, it wasn't up to the task to complete the trimming. This is disappointing since it was replacing my 32V Worx trimmer which can do the entire job on one battery. I am planning on returning it because it can't do the job on a simple single family home on a 1/4 acre.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, April 9, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Loving It
on March 27, 2021
Posted by: DIY54
from Mount Clemens, MI
Gender:Male
Online order 3/17/2021 - FedEx on 3/23/2021 - Assembled 3/23/201 - Tested 3/24/2021
Boxed-product was good. A sample test on yard trim was a happy experience. Enjoying the battery ease vs gas.
Boxed-product was good. A sample test on yard trim was a happy experience. Enjoying the battery ease vs gas.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Makes work easier
on March 26, 2021
Posted by: JoeyJ
from Massachusetts
Gender:Male
I have the trimmer the edger and the blower I use all of then much easier than gas powered etc . I have extra batteries because I now do landscaping part time I keep these in my trunk extra cash income . I love everything 3 years so far no issues
Response from worx.comBy Brianna H, Customer Experience, April 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great weed eater
on March 15, 2021
Posted by: Tini
from Kentucky
Gender:Female
[This review was collected as part of a promotion.] I got this weed eater last year, very easy for women to use, I couldn’t get our gas weed eater to start so I got the worxs weed eater. Push button and go at it..,
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 16, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great functionality
on March 13, 2021
Posted by: OG Flipper
from La Habra, Ca.
Gender:Male
The WORX 20V Power Share GT Revolution 12" String Trimmer has been great. I really like how I can trim the edges of my yard without having to use a metal trimmer. The power share is power at your side and its literally half as quiet as a gas or electric trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 16, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great awesome
on March 7, 2021
Posted by: Naicita
from Baytown Texas
Gender:Female
Y am so happy I brought two of them
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com