Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Love my Worx Trimmer
on April 25, 2021
Posted by: Ryals66
from Brook Park, Ohio
Gender:Male
[This review was collected as part of a promotion.] Bought this about a month ago and love it! Easy to use and changing features is a breeze. Come with lifetime spool refills. Awesome tool!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
What a great tool!
on April 25, 2021
Posted by: themightymick1961
from Cresco,Pa.
Gender:Male
[This review was collected as part of a promotion.] I purchased this trimmer specifically because it was cordless. The battery charged quickly, which was a pleasant surprise. The first time I used the trimmer I was impressed by the versatility and the lightweight feel. Trimming and edging with no cord or heavy gasoline engine is a delight!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy assembly, lightweight, very adjustable
on April 24, 2021
Posted by: EHC123
from Mandeville, LA
Gender:Female
[This review was collected as part of a promotion.] I know nothing about machinery, yet I was able to easily put this trimmer together and figure out all of the adjustable thingy-magingeys. I'm not an idiot in general, but I'm completely clueless with yard-manly-type stuff. So, If I can do it, anyone can. The battery charged surprisingly quickly and lasted a good amount of time considering I had no method and was zig-zagging across the yard like a drunk bumblebee.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Super Tool
on April 22, 2021
Posted by: Squirreleen
from Houma,LA.
Gender:Female
I love how quick I can done with my yard work.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Product & Great Value
on April 22, 2021
Posted by: BigJim64
from Cortland, New York
Gender:Male
[This review was collected as part of a promotion.] I purchased my Worx 20 V 12" String Trimmer a few weeks ago but I have to say that so far I love what I have experienced. Trimmer feels solid and well built. Battery life is very good I have a large area that I have to trim so it takes a couple of batteries. This trimmer is well worth you considering if you are in the market for a battery powered string trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great lightweight trimmer
on April 21, 2021
Posted by: Craigsedona
from Sedona, AZ
Gender:Male
Works real good and is nice and light for us smaller guys. Big Hint - if older spools don't feed, a little shot of silicone works perfectly.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Great tool
on April 18, 2021
Posted by: 72 Maverick
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] I bought this handy tool over 5 years ago. Any still going. One of my BIGGEST draw backs is that it doesn't extend long enough for me, being 6'5 and being hunched over for awhile and after3 back operations just doesn't work for me. I wished that they had a longer extension shaft ! That would be great, I got it mostly because of being so light weight!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , April 20, 2021
Hello! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Not what I remember.
on April 17, 2021
Posted by: RCS1
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] Second one I bought. Truthfully the first one was shorter but the battery charge lasted much longer! Not happy only getting maybe 1/4 of the work done with new model compared to old model.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, April 20, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. The WG170 is one of our newest model Grass Trimmers, we are always working on improving our tools. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com