Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy and comfortable
on May 1, 2021
Posted by: Austin71
from Massillon, OH
Gender:Male
I bought this trimmer about 3 weeks ago and I am surprised at how easy it is to operate just like the commercials say.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It has it all!
on May 1, 2021
Posted by: Nemesis5
from PA
Gender:Male
[This review was collected as part of a promotion.] My wife got me this trimmer off the infomercial & I was excited! It came & I put it out for a test. It did everything I needed it to on one charge!! My old one, which was a Craftsman, can't even do 1/2 the stuff the Worx can!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great!
on April 29, 2021
Posted by: Dawn1
from Sioux Falls, SD
Gender:Female
I bought this to upgrade from my old WORX edger/trimmer. The battery was getting weak and barely made it around the yard, took 3-4 hours to charge. Still did a great job, but getting old..10 years? Anyway my new one made it through all but the last 20 feet and recharged less than 1 1/2 hours. LOVE IT. Love all my WORX products...wheelbarrow and blower/mulcher.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome feature
on April 29, 2021
Posted by: Steelers country
from Dayton Ohio
Gender:Male
Awesome trimmer light weight easy to use and I get my yard done 10× faster my next purchase is the pressure washer
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Dependable
on April 28, 2021
Posted by: Happy Pinay
from Seattle, WA
Gender:Female
[This review was collected as part of a promotion.] The last WORX Trimmer I bought was about 20 years ago and it's still working. I never had any problem with it. Very easy to use, dependable and long lasting. I bought a new one just to upgrade.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
WORX works.
on April 26, 2021
Posted by: Rhino68
from Saint Albans, WV
Gender:Male
I’ve bought several WORX items. So getting the trimmer was a no brainer. I love the versatility being able to edge as well. For the price you can’t beat the quality.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Battery
on April 26, 2021
Posted by: Stickwah
from Buffalo NY
Gender:Male
[This review was collected as part of a promotion.] I bought your first trimmer last summer and always have issues putting and taking off the battery its very hard to do. This spring having the same problem to the point once it is on can't get it off. Why is it so hard to take of and on? I also have your blower and don't have that problem slides on and off very easy.
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and very capable of triple tasking.
on April 26, 2021
Posted by: rich45
from Staffordsville, KY
Gender:Male
Perfect size, weight, ease of use for my "tiny" wife. She loves it for small jobs, flowers, fence lines, etc. Recommend a couple extra batteries if planning on larger project.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com