Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Love This Thing!
on May 19, 2021
Posted by: Danidagirl
from Columbus, Ohio
Gender:Female
This is such a great edger/trimmer!!! I've never had great luck with trimmers and the string would either break extremely easily or get jammed. Not with this thing! I walked around my property just trying to find things to trim and I love being able to switch the trimmer to vertical or horizontal. The best!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight, but gets the job done
on May 18, 2021
Posted by: Yankdim55
from Bridgewater, Virginia
Gender:Male
I have used it for 2 weeks and it works fine
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Some changes for the better.
on May 18, 2021
Posted by: Aginman
from Fairview Heights, IL
Gender:Male
[This review was collected as part of a promotion.] I bought this when my 18v GTWorx' wheel for edging broke off from years of having to force the head movement. I was happy to see they have made the head much easier to rotate by adding a handle to lock and unlock the head for rotation instead of having to hold it down with my foot. There were 2 or 3 changes but that is my favorite.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
awesome
on May 18, 2021
Posted by: joyce1921
from vancouver wa
Gender:Female
i just bought this off tv as i have always worried not knowing how to use, since its a battery and auto feed i thought ok looks ez enough, im gping to do. it came in 4 days and today i went and tried. its light, ez to use, i edged my back steps and front in about 10 minutes, i have a small place, but still? now i dont have to pay someone to come weedeat or edge i can do!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and Powerful
on May 17, 2021
Posted by: Good
from Greensboro, NC
Gender:Male
[This review was collected as part of a promotion.] My Mother and Father love their new gift.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
on May 17, 2021
Posted by: me53
from illinois
Gender:Male
bought the blower trimmer combo. 20v. got the blower out, charged battery, blower wouldnt even blow out a match. no power, going back to the store, didnt even try the string trimmer. cheap looking.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, May 20, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This information will be passed up to the appropriate department. Should you have any more questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Love it!!!!
on May 16, 2021
Posted by: Sferger1
from Janesville Wisconsin
Gender:Female
[This review was collected as part of a promotion.] Thought I would try this, I was sick and tired of pulling the cord of a gas trimmer to get it started, I am Soooo happy I did!!! The battery trimmer is so easy to use, highly recommend it to anyone!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy Peezy
on May 15, 2021
Posted by: JP6648
from Myrtle Beach SC
Gender:Male
Needed for a small yard. This works great lightweight ez to use
Extra spools of line included
Extra spools of line included
I would recommend this to a friend!
Written by a customer while visiting worx.com