Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Worst Work Trimmer Yet
on August 2, 2020
Posted by: NancyGA
from Dallas, GA
Gender:Female
This is my third or fourth Word Trimmer and though I purchased it over a year ago, I used it for the first time today. I have arthritis in my thumb joints and this model (not the past models) made my hands hurt and shake for hours. This model uses more battery power. It lasted 30 minutes. It also eats line like it is starving. Half way through the edging I had to get my older model to finish the job. The new trimmer would feed new line and 2 seconds later it was needing more. With the older model, I have to stop and manually advance the line. It gets tiring and was why I purchased the new model. Big Mistake.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 5, 2020
Hello there Valued Worx Customer! We greatly appreciate your honest feedback and review and will pass it along to the appropriate department. I am more than happy to help. . Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
on August 25, 2020
Posted by: Cats43
from Kentucky
Gender:Female
Used it one time the plastic black grad broke off it is a waste of money
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 26, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
great tool- lot of thought and engineering
on October 18, 2020
Posted by: Budsmess
from Kannapolis NC
Gender:Male
[This review was collected as part of a promotion.] I have bought a lot of trimmers in my 71 years but this is the best so far,and was so easy to buy.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 4, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Hoping this generation is as good as the previous
on January 26, 2021
Posted by: Taichiguy23
from Erie, PA
Gender:Male
[This review was collected as part of a promotion.] I got this to replace the one I've had for 11 years and used a lot. Only reason I bought the new one is the battery styles changed and the old batteries were not holding a charge as well as they used to. The unit itself was still good. If this one holds up as well I'll be good as gold until my kids have to put me in a home.
Response from worx.comBy Brianna H, Customer Experience, January 26, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great functionality
on March 13, 2021
Posted by: OG Flipper
from La Habra, Ca.
Gender:Male
The WORX 20V Power Share GT Revolution 12" String Trimmer has been great. I really like how I can trim the edges of my yard without having to use a metal trimmer. The power share is power at your side and its literally half as quiet as a gas or electric trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 16, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy assembly, lightweight, very adjustable
on April 24, 2021
Posted by: EHC123
from Mandeville, LA
Gender:Female
[This review was collected as part of a promotion.] I know nothing about machinery, yet I was able to easily put this trimmer together and figure out all of the adjustable thingy-magingeys. I'm not an idiot in general, but I'm completely clueless with yard-manly-type stuff. So, If I can do it, anyone can. The battery charged surprisingly quickly and lasted a good amount of time considering I had no method and was zig-zagging across the yard like a drunk bumblebee.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love my Worx Trimmer
on April 25, 2021
Posted by: Ryals66
from Brook Park, Ohio
Gender:Male
[This review was collected as part of a promotion.] Bought this about a month ago and love it! Easy to use and changing features is a breeze. Come with lifetime spool refills. Awesome tool!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 27, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and very capable of triple tasking.
on April 26, 2021
Posted by: rich45
from Staffordsville, KY
Gender:Male
Perfect size, weight, ease of use for my "tiny" wife. She loves it for small jobs, flowers, fence lines, etc. Recommend a couple extra batteries if planning on larger project.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com