Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(963 Reviews)
Rating breakdown 963 reviews
5 Stars
747
4 Stars
116
3 Stars
43
2 Stars
30
1 Star
27
92%of customers recommend this product.
(
845 out of
923)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Awesome Tool!
on June 13, 2020
Posted by: Sally Holland
from Rochester NY
Gender:Female
When I purchased this trimmer from the Workx ad on tv, I thought wow, looks awesome and had to order it! I love how it works, light weight, love all the features and love that it has a lifetime of spools. Great deal and worth every penny I paid! Thank you for this great product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool, with great features.
on June 13, 2020
Posted by: Mmgg70
from Michigan
Gender:Male
[This review was collected as part of a promotion.] I love this tool. It is very light, powerful and has great features. The battery lasts long and charges fast. Deffenately recommended to everyone.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 23, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Not good.
on June 14, 2020
Posted by: Ty love
from Detroit
Gender:Male
I bought this trimmer and it is falling apart, the wheel assembly broke on the second time using it and the batteries don't hold an charge for long. Also it is hard to adjust the trimmer head.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, June 15, 2020
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. WORX tools are covered under a 3-year warranty. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
4
Light Weight, Easy to Adjust
on June 14, 2020
Posted by: CJ Allen
from Minnesota
Gender:Female
[This review was collected as part of a promotion.] Everything worked Great, would have gave 5 stars, but the handle broke after first use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It is amazing!
on June 14, 2020
Posted by: Donna60
from Flat Rock, MI
Gender:Female
It works perfect, it has a nice wide cut and is lite weight.
I’m a small female with a very large yard so this weed trimmer works
great for me. So happy I ordered this product. And for a great price!
I’m a small female with a very large yard so this weed trimmer works
great for me. So happy I ordered this product. And for a great price!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 25, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing power
on June 14, 2020
Posted by: WST1
from Boston, MA
Gender:Male
My previous Worx trimmer finally quit on me after many years of use. I had always loved working with the Worx battery operated trimmer and replaced it with the Revolution. I used it yesterday for the first time and the power was amazing as well as the ease of use. I'm so happy I stayed with Worx! Never leave a good thing!
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Love it
on June 14, 2020
Posted by: Jimno
from Wisconsin
Gender:Male
[This review was collected as part of a promotion.] Went through my first roll. Last one month or so and I did a lot of weeding. I just weeded the garden and I did not have to pull a weed. Love it. Thank you
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing Tool!
on June 14, 2020
Posted by: Pogothepit1
from Kansas City, Missouri
Gender:Female
I got my first Worx Trimmer 1 year ago & have had a great experience with it! A few weeks ago there was an infomercial on the GT Revolution & I was hooked! It showed up fast & was a piece of cake to assemble the few pieces that needed to be put on it. It is SO easy to use & the extra features make yard work go quickly & everything looks better than ever! I am now looking at other Worx products to add!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 24, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com