Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Superior
on May 31, 2021
Posted by: VIPER420
from Camp Hill PA
[This review was collected as part of a promotion.] I bought the first version of this weed wackier and loved it so much I bought the GT just for a back up in case this old dinosaur decided to die but she is still running hard and won’t stop I have not had a problem with mine at all
First time I used my new trimmer/edger, I was amazed at how light and easy to use it was compared to my old edger. Makes a perfectly aligned edge with very little effort on my part. Thank you.
[This review was collected as part of a promotion.] I have several Worx tools and love them all! I get very discouraged when I see advertised continually tools that are "out of stock". Why advertise tools I can not get?????
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, June 1, 2021
Thank you for your question. WORX tools are in high demand! Please sign up for our emails at worx.com and be the first to find out about our new innovative products. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
I have used the trimmer 2 times since I received it, it works great the only problem is that the battery does not last as long as I hoped. I am glad I purchased a second battery.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We commonly recommend purchasing an additional battery to assist with tackling larger tasks. We have a high capacity 20V 4.0Ah lithium battery that will increase your runtime with twice the amp hours of our standard battery. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.