Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Great edger
on June 5, 2021
Posted by: dano1138
from miamisburg, oh
Gender:Male
Good product overall. Easy to change for each task. Battery lasts long, have a small yard so great for all needs.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 9, 2021
Thank you for taking the time to share your experience and review! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
[This review was collected as part of a promotion.] I have had a worx edge and trimmer for 10 yrs but it was the 18 volt which worked fantastic till it busted ,but got my moneys worth from it , now i bought the 20v edge trimmer and it works fantastic , actually the 20v last longer on one charge then 18v did and it alot lighter then my old one . the only thing I have trouble with is twisting the handle from the trimmer to the edger its takes a little effort compared to the old one.
Lightweight and all around user friendly. Battery does not last quite as long as I hoped. Overall good value for the money. John M Newsome
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience, June 3, 2021
I am thrilled to see that you're having a great Worx experience! The 4.0Ah allows for twice the amp hours of our standard battery, giving you more time to tackle those larger tasks. Thank you for sharing a review and thank you for choosing Worx!
I bought this a few weeks ago and have used it several times. I love it. I love the fact that it doesn’t stink like gas powered ones and it always starts!!!. It is lightweight and works very well and having interchangeable batteries is a huge plus.
at first I didn't know about it. but actually it works all right for what I need. It does not stay charged long enough but am adjusting to using it. For the money and ease of handling it is acceptable.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 1, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We recommend purchasing an additional battery to assist with tackling larger tasks. We have a high capacity 20V 4.0Ah lithium battery that will increase your runtime with twice the amp hours of our standard battery. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.