Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Does everything I need done.....
on June 11, 2021
Posted by: Mh1966
from Iowa
Gender:Male
Bought in 2017 and it's going strong same batteries it came with new.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome!!!!
on June 10, 2021
Posted by: Nana61
from White Hall Arkansas
Gender:Female
I bought this weed eater because my fiancé said it was light but does so much more than just weed eat. OMG it’s wonderful!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Wonderful
on June 10, 2021
Posted by: Cha19
from NJ
Gender:Female
[This review was collected as part of a promotion.] I bought for my son and he love love loves it!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great trimmer,the 3rd. one in the last 15 years !
on June 9, 2021
Posted by: bige25344
from wellsburg,wv
Gender:Male
[This review was collected as part of a promotion.] got rid of my heavy gas model ,this one is light and great for all of my trimming in which it takes around 1 hr. and still have plenty of battery..
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight
on June 7, 2021
Posted by: BillJ67
from Manchester, CT
[This review was collected as part of a promotion.] I bought this a few weeks ago and it works great. Light weight and protects by flowers.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Makes My Job Easier
on June 6, 2021
Posted by: TINCAN5323
from Oak Lawn, IL
Gender:Male
[This review was collected as part of a promotion.] We purchased the Worx 20v edger/trimmer a few weeks ago and let me tell you it worked like a charm. This lightweight tool makes my job easier! Form the easy shifting positions for edging and trimming to the handy advance spool advancement with a flick of a button. The battery gives you plenty of time to do your yard work! This model is by far a better
model then its predecessor.
model then its predecessor.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Spool replacement
on June 6, 2021
Posted by: lllgurulll
Gender:Male
What happened to free spool replacement for the life of the trimmer? I don't see this option anywhere.
Response from worx.comBy Lucy R, Customer Experience, June 7, 2021
Thank you for sharing your review! The Free Spools For Life Program can be found on our website. Feel free to check it out here https://www.worx.com/free-trimmer-spools-for-life-wa0010.html.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Weedeater
on June 5, 2021
Posted by: Lopeidlee
from Molalla Oregon
Gender:Female
I own two of these I have for almost 10 years absolutely love them, I had shoulder surgery about four years ago and this is truly been a blessing, no more waiting for hubby to get home to manicure the lawn, :-) I can do it all by myself…;) I have in fact had continuous trouble receiving my free strength for life, every time I go to the website and try to order more it’s asking for a debit card number, extremely frustrating. I would like to speak to somebody if you could please email me….
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 9, 2021
Hi! The Free Spools for Life package (WA0010) is a benefit we offer to our customers. We ship a free six-pack of spools to our customers when they cover the cost of shipping and processing. The two-pack of spools (WA0004) is a package usually sold at local retailers. It’s a convenient way for customers to pick up spools without having to wait for a shipment.
Written by a customer while visiting worx.com