Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Reliable product. Does a great job of trimming.
on June 15, 2021
Posted by: bob2716
from Mahwah, NJ
Gender:Male
This is my second Worx trimmer. Bought my first one at a garage sale and used it for ten years. This new one has many of the original features with many improvements.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 16, 2021
Thank you for sharing your experience! Please sign up for our emails at worx.com and be the first to find out about our new innovative products.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use! A no-brainer!
on June 14, 2021
Posted by: Mona b
from Akron, ohio
Gender:Female
Bought this in May 2021. I had an older model for 6 years which still works. But this is so much lighter and easier to use. I love the fact that the spool automatically feeds enough line. The edger is great and very simple to control. I am a 68 year old female and was able to set this up and use it without my husband's help. If I can do it, anyone can!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Finally a wheel deal
on June 14, 2021
Posted by: Jayfish101
from Bemidji MN
Gender:Male
[This review was collected as part of a promotion.] I have been wishing someone would invent a trimmer that did not have to be lugged around, but would instead glide around on wheels. Thank you WORX for this product! It is also powerful and has the grass around our trees heading for cover. No longer can they sneer at us as we whiz by on a big lawnmower. They too will now be trimmed.
However, who did the directions for assembly and usage? Not someone from this planet. We have spent hours trying to decipher the pages and pictures. Finally all has been assembled and runs, until the wheels fall off. Why can't we simply move the wheels to the mini mower position and they snap in and stay in. There must be a solution that we just don't see. Still, a great mini-mower and as soon as the wheel problem gets fixed, no grass is safe.
However, who did the directions for assembly and usage? Not someone from this planet. We have spent hours trying to decipher the pages and pictures. Finally all has been assembled and runs, until the wheels fall off. Why can't we simply move the wheels to the mini mower position and they snap in and stay in. There must be a solution that we just don't see. Still, a great mini-mower and as soon as the wheel problem gets fixed, no grass is safe.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 17, 2021
Hello! Your welcome and wish no more because WORX is here to deliver power, performance, and innovation! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to put together
on June 13, 2021
Posted by: nmn1024
from Waterford CT
Gender:Female
I bought this a couple of weeks ago and love it. Works very well and easy to put together!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
String trimmer
on June 13, 2021
Posted by: AnnLane
from Lexington, KY
Gender:Female
I absolutely love this trimmer. The mini mower function gets under my daylillies and the various usage angles are super useful. The weight and shaft length are perfect for my 5 ' 1" frame. Extremely easy to use and store.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Work is worth the money
on June 12, 2021
Posted by: Fishingmomma
from Linefork, Kentucky
Gender:Female
I've waited to write this review and I've had my trimmer for 3 years next month. It has been a rock solid piece of machinery. I've had no issues with it not cutting anything I put it up against. I live in the south, so our grass grows thick and we have water weeds that get taller than I am. I love this trimmer. Easy to use and handle. I am upgrading to the WA183 I think it is, just for the added cutting with 2 strings instead of one. I can't wait until it gets here. I hope it's all this one is and more. My trimmer is still going strong and I'll continue to use it. Hope this helps some one else decided whether to purchase or not. It's very easy on your arms and not as loud but just as powerful as some gas weed eaters I've used.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on June 11, 2021
Posted by: Mike864
from Adams Center, NEW York
Gender:Female
[This review was collected as part of a promotion.] My husband likes this trimmer, it's his third one, only kind he likes and wants.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
SO lightweight yet powerful
on June 11, 2021
Posted by: ZachB
from Madison, WI
Gender:Male
[This review was collected as part of a promotion.] I just used this for the first time and it worked great. It's quiet and light but it packs a punch. Never going back to gas again.
I would recommend this to a friend!
Written by a customer while visiting worx.com