Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6 out of 5
4.6
(980 Reviews)
Open Ratings Snapshot
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product. 
(
853 out of 935
)
Best Buy Privacy Policy
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5 out of 5
5
Great Features
on June 24, 2021
Posted by: Wynn
Gender:Male
I bought this a few weeks ago, based on a TV commercial. It is all that was advertised.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Workhorse!
on June 24, 2021
Posted by: janedoe
from NW Arkansas
Gender:Female
I now have 2 of these lovely trimmers. They are workhorses in my yard and I'm not shy about using them in the heavy weeds, which have come up in abundance! I can adjust the handle to the length I need when going up or down the hill. I have found the trimmer to be light weight and easy to change every piece for my needs. I even rinsed it and it stopped for a while but after it all dried out, it's running again! It's a great piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great Features
on June 24, 2021
Posted by: shartman55
from Liverpool, NY
Gender:Female
I bought this as we were looking for a cordless trimmer. This fit the bill perfectly!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
GT Revolution Trimmer
on June 23, 2021
Posted by: smiley2me
from Claymont, Delaware
Gender:Male
I really appreciate the 1 hour recharge of the battery because it takes more than the one charge to get my trimming and edging on my house and yards. It's gives me a sharp edge along my lawn and curb. I still haven't gotten the handle on the trimming similar to my old Worx Trimmer/edger.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 24, 2021
Thank you for taking the time to share your experience and review! Should you need any assistance please do not hesitate to contact our Solution Center. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great tool
on June 23, 2021
Posted by: EMack71
from Allentown, Pennsylvania
Gender:Male
Easy to assemble, light weight and easy to manage.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Easy to use
on June 23, 2021
Posted by: Psgirl
from Iron Mountain, MI
Gender:Female
Needed a light weight, easy to use trimmer and this fits the bill perfectly. The extendable handle is great for tall people and keeps my back from getting sore.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
A Breeze!
on June 22, 2021
Posted by: LindaMF
from NJ
Gender:Female
Never owned a trimmer before and what an eyeopener this was! What a breeze to use. It does use a lot of string, but I suspect that's the case w/most trimmers. Was a learning curve for me, but after using it a few times, it's easy to get the hang of using it. Cleaned areas otherwise hard to reach with ease. WORX staff/chat are easy to work w/and answer questions, too. Would recommend highly. Plus this trimmer is much lighter than most and is adjustable and has handle which makes it even easier to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4 out of 5
4
Lightweight and quiet.
on June 22, 2021
Posted by: Plasticman
from Boston, MA
Gender:Male
[This review was collected as part of a promotion.] Pros: The trimmer works well, and is wasyto handle. Con: The spool sze is relatively small, so frequent spool changes are needed.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 23, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of how we can help you select the right tools for all your lawn and garden needs. Should need any assistance in the proceeding future, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to help.

Thank you for choosing WORX!
Written by a customer while visiting worx.com
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