Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(974 Reviews)
Rating breakdown 974 reviews
5 Stars
754
4 Stars
118
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
850 out of
930)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Ease of use
on June 7, 2020
Posted by: UglyDoug
from Milw Wi
Gender:Male
Not having to fuss with long electrical cord or gasoline made this tool a joy to use Slide in the power pack and off you go. Not crazy about the wheels
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Works as expected.
on June 7, 2020
Posted by: sailchem
from Charlotte, NC
Gender:Male
Bought in late May. Had problem with string advance. Cust serv a prob due to working at home. Eventually able to return for replacement, but was not told not to return battery and charger. Replacement did not contain these. Went to Positec location and woman there was VERY helpful and actually guided me to warehouse where I got replacement bat and charger. Am writing separate letter to her boss in commendation for her fine service.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Product
on June 7, 2020
Posted by: bu2p
from Harrisburg, PA
Gender:Male
[This review was collected as part of a promotion.] Bought to replace my existing WORX string trimmer. New features that allow it to be used as a mower; string-feed button; battery with power indicator; fast charger all at a great price. Really like this trimmer.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use.
on June 7, 2020
Posted by: jf88
from Alabama
Gender:Female
I love it. Easy yo use and very light weight. I was really surprised at how good it cuts tough weeds.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Most easy to use...
on June 7, 2020
Posted by: Haudla
from Sonora CA
Gender:Female
[This review was collected as part of a promotion.] Easiest to use, as I am an older woman, and have LOTS of weed eating on our property. Just love it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Good power
on June 7, 2020
Posted by: TLylo
from Memphis, Tennessee
Gender:Female
It was a little difficult to understand the correct way to put this tool together because the pictures weren’t very clear. It did a pretty good trimming job but the battery did not last a long as I expected. Overall it was worth the price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful Trimmer and edger!
on June 7, 2020
Posted by: Anonymous
from Townsend, MA
Gender:Male
[This review was collected as part of a promotion.] I bought the GT Revolution Trimmer and Edger a month ago and have not been disappointed since. The GT Revolution was easy to assemble, simple to use and powerful to trim my whole yard. (Over a half acre). This trimmer never loses power and is so lightweight I never get tired when I am using it. The battery charges fast and holds a charge for days. Love the ability to switch to an edger with a few simple steps. Makes cleaning and maintaining tour yard a breeze. I would recommend this product to anyone who is looking for a solid trimmer and edger. I am extremely satisfied with the GT Trimmer and Edger!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 1, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
3
Over Rated
on June 7, 2020
Posted by: pbrooks
from Batavia Oh
Gender:Male
Trimmer cuts jagged along sidewalks
No, I would not recommend this to a friend.
Response from worx.comBy Jasmine D , Customer experience , June 11, 2020
Greetings from WORX! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at chanda.kearney@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com