Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(980 Reviews)
Rating breakdown 980 reviews
5 Stars
757
4 Stars
119
3 Stars
44
2 Stars
31
1 Star
29
91%of customers recommend this product.
(
853 out of
935)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
N/A
on June 28, 2021
Posted by: AMCM
from Enfield, CT
Gender:Female
[This review was collected as part of a promotion.] i love it and easy to use.
Written by a customer while visiting worx.com
Customer Rating
5
Great tool!
on June 28, 2021
Posted by: Earl E
from Ohio
Gender:Male
[This review was collected as part of a promotion.] My 2nd Worx trimmer> 1st one lasted over 10 years.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on June 27, 2021
Posted by: syll
from Sayreville nj
Gender:Female
So easy to use. And does a great job !
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Good Unit
on June 26, 2021
Posted by: busa2000
from waldorf md
Gender:Male
[This review was collected as part of a promotion.] Surpassed all my expectations, everything they describe. I love the unit hope it and batteries hold up.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy-to-use features
on June 26, 2021
Posted by: Bob Langlais
from Millbury ma
Gender:Male
I bought this this year (2021) having a stroke in 2019 (dec) and losing most of the use of my right side 1 1/2 years later I was looking for tools to help me get out and contribute to some of the work around the house. This tool did it for me, from the weight of it to loading a new string spool ,it's really easy.. With the use of only one arm it's hard for me to do things but with the wheels on this string trimmer simple to use as mini mower or a edger....LOVE IT
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Just OK
on June 25, 2021
Posted by: Firefighter119
from Tarrytown NY
Gender:Male
[This review was collected as part of a promotion.] I bought it this month and I am not so happy with it, the string is very light weight fist of all and the upper handle does not turn if you are like me a left handed person. the shaft handle does not locks very well. I found out that if you use the smaller battery you have better control of it.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 28, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Nice!
on June 25, 2021
Posted by: JWIE
from Middleville, MI
Gender:Female
[This review was collected as part of a promotion.] I have never owned or used a string trimmer before. I finally made my choice and I am very glad I chose this one. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
like the easy way it is to handle
on June 24, 2021
Posted by: bd21
from detroit lakes mn.
Gender:Male
[This review was collected as part of a promotion.] i had one for a number of years and the battery went bad i had to get a new battery but decide to get a whole new one for the difference in price and he is great
I would recommend this to a friend!
Written by a customer while visiting worx.com