Customer reviews from worx.com
WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(977 Reviews)
Rating breakdown 977 reviews
5 Stars
756
4 Stars
119
3 Stars
43
2 Stars
30
1 Star
29
91%of customers recommend this product.
(
852 out of
932)
Customer Reviews for WORX - 20V 12" Cordless Straight Shaft Grass Trimmer (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Good Unit
on June 26, 2021
Posted by: busa2000
from waldorf md
Gender:Male
[This review was collected as part of a promotion.] Surpassed all my expectations, everything they describe. I love the unit hope it and batteries hold up.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy-to-use features
on June 26, 2021
Posted by: Bob Langlais
from Millbury ma
Gender:Male
I bought this this year (2021) having a stroke in 2019 (dec) and losing most of the use of my right side 1 1/2 years later I was looking for tools to help me get out and contribute to some of the work around the house. This tool did it for me, from the weight of it to loading a new string spool ,it's really easy.. With the use of only one arm it's hard for me to do things but with the wheels on this string trimmer simple to use as mini mower or a edger....LOVE IT
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Just OK
on June 25, 2021
Posted by: Firefighter119
from Tarrytown NY
Gender:Male
[This review was collected as part of a promotion.] I bought it this month and I am not so happy with it, the string is very light weight fist of all and the upper handle does not turn if you are like me a left handed person. the shaft handle does not locks very well. I found out that if you use the smaller battery you have better control of it.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 28, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Nice!
on June 25, 2021
Posted by: JWIE
from Middleville, MI
Gender:Female
[This review was collected as part of a promotion.] I have never owned or used a string trimmer before. I finally made my choice and I am very glad I chose this one. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
like the easy way it is to handle
on June 24, 2021
Posted by: bd21
from detroit lakes mn.
Gender:Male
[This review was collected as part of a promotion.] i had one for a number of years and the battery went bad i had to get a new battery but decide to get a whole new one for the difference in price and he is great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on June 24, 2021
Posted by: Wynn
Gender:Male
I bought this a few weeks ago, based on a TV commercial. It is all that was advertised.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Workhorse!
on June 24, 2021
Posted by: janedoe
from NW Arkansas
Gender:Female
I now have 2 of these lovely trimmers. They are workhorses in my yard and I'm not shy about using them in the heavy weeds, which have come up in abundance! I can adjust the handle to the length I need when going up or down the hill. I have found the trimmer to be light weight and easy to change every piece for my needs. I even rinsed it and it stopped for a while but after it all dried out, it's running again! It's a great piece of equipment.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on June 24, 2021
Posted by: shartman55
from Liverpool, NY
Gender:Female
I bought this as we were looking for a cordless trimmer. This fit the bill perfectly!
I would recommend this to a friend!
Written by a customer while visiting worx.com